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B+ MyBankTracker Rating

Wells Fargo Commercial Branch

3434 Tidwell Rd, Houston, TX 77093

Eastex/ Jensen Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 713-209-6300

Wells Fargo Branch Customer Reviews

1 out of 5 stars
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  •  
    L
    Reviewed By loleta.chappel@h-gac.com Oct 7, 2014

    The Worst Branch To Go To

    The drive thru is always packed and turtle slow! They need more employees that are willing to work.

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  •  
    C
    Reviewed By creeion May 27, 2015

    Does not accomodate Elderly or Handicapped

    I am a 74 year old senior citizen, and needed one document notarized at Wells Fargo 3434 Tidwell in Houston, Texas. I arrived there at approximately 1:15 pm, signed in and was told to have a seat. I am partially unable to see in one of my eyes, and have other medical conditions. They had me waiting from 1:15 pm to approximately 2:20pm. Many customers came in and signed in after I did, but they disregarded me and called them. I went and complained on the length of time I was waiting. It was at that time, they called me in and signed the document that needed notarized. It only took three minutes to sign my document, but they had me waiting over an hour. This particular Wells Fargo has had bad customer service for a long time. I believe they really don't care about the community/customers at all. This is only a reflection on management at this particular branch. When it come to customer service this particular branch can not compete with Chase or Bank of America. I advise all customers to stay away from this Wells Fargo, especially the elderly and handicapped. The staff at this Wells Fargo will ignore the elderly and handicapped.

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