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B+ MyBankTracker Rating

Wells Fargo Auburn Mb Branch

105 First Street, N.E., Auburn, WA 98002

Downtown Auburn Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 253-939-3932

Wells Fargo Branch Customer Reviews

1 out of 5 stars
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  •  
    JG
    Reviewed By john g. Feb 5, 2014

    Extremely rude manager as well as staff.

    I was the only person in the Issaquah Wa. Branch drive through. I had just deposited 6�100.00 bills and 6.41 change. As I completed the transaction the manager came to the window and said " next time you need to roll up your change" I told her that it was America American money just make the deposit please. She preceeded that night to call my fiancé who is a doctor to complain about my reaction to her statement. I deposit money into my fiancé acct frequently because we own property jointly and she makes the payments. I cannot believe the nerve and abuse of power exhibited at this branch. I am constantly probed for questioned and treated rudely by staff each time I go into the bank and the female manager is on duty. My fiancé is changing banks if the manager in charge does not resolve the customer service in this branch. She has requested a meeting with the manager in charge. I am Hispanic and my wife is English...ironically it is the manager Indian female, Young Hispanic assistant manager and young Hispanic female attendants that really have terrible customer service skills. My fiancé has been a costume for 15 yrs and my mother has a large acct in other states. The issaquah wa. Branch is the only branch we have been treated rudely. I don't expect there will be any change.

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