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Wells Fargo Neenah Branch

931 South Green Bay Road, Neenah, WI 54956

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Branch Phone Number 920-720-2200

Wells Fargo Branch Customer Reviews

1 out of 5 stars
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    K
    Reviewed By Kati Apr 11, 2013

    Terrible experience from beginning to hopeful end

    I wouldn't recommend Wells to my worst enemy. We went there as naive 25 year olds and they took advantage of this. We were at Country Wide mortgage and lured away by a "lower" rate. It was lower because they didn't escrow our taxes!! I tried to call them to lower our rate and they couldn't find our account. I gave them the one printed on the bill they send me every month. Now we are at 9.5% APR and were asking for a lower rate and to escrow our taxes. They started calling incessantly due to collecting debt, we weren't even a DAY late! They said they couldn't help us because we were up to date in payment. So we skipped a payment, on purpose. We get letters and when we call them back our "rep" doesn't return our calls. I finally talked to someone and he LAUGHED and said "we aren't going to lower your rate, I'm being honest." This was after working with the other rep for 4 months! This company is very unorganized and I would never recommend them.

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