Woodforest National Bank 0809 Albemarle Wal-Mart Branch
781 Leonard Avenue, Albemarle, NC 28001Get Directions
Woodforest National Bank Branch Customer Reviews
Reviewed By TonyaRenae Jun 15, 2016
Disrespectful and Irresponsible With Zero Customer Service
I am so completely disgusted with this branch manager and her ineptness concerning customer service or decency as a business person. We have spent HOURS driving to different local branches to take care of failure to complete paperwork that would result in an account closing. Due to no fault of our own. Without the first phone call or attempt at contacting us that this bank had failed to do paperwork properly. Instead? The Albemarle NC branch manager decided to deactivate our debit cards unbeknownst to us. Her response? Thought it might finally get our attention. ARE YOU KIDDING ME? She is rude in addition to being completely unbusinesslike. DISGUSTED.Thank you for your feedback Is this review helpful?
Woodforest National BankReplied on Jun 20, 2016
We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you.