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Woodforest National Bank Eldridge Wal-Mart Branch

12353 Fm 1960 West, Houston, TX 77084

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Drive-Up Hours
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Branch Phone Number 832.912.6284

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Woodforest National Bank Branch Customer Reviews

1 out of 5 stars
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    R
    Reviewed By Riley123 Jan 19, 2017

    Horrible Customer Service

    I stopped in the Woodforest bank on North Eldridge today, January 19, 2017. There was only one employee working to help customers. The two females were busy gossiping and on a personal phone call, which they had on speaker phone. I was on my lunch break so I don't know why you had 3 people working and only one male employee was helping customers? Neither of the females felt the need to get up & help customers. They are too busy being lazy and rude. Is this how you run a branch? The manager should be ashamed of herself for having employees this lazy & rude. If I go back to that branch and encounter those two women again and I'm treated as unimportant because they think their time of gossiping is more important than waiting on customers, I will take my complaint as high up with Woodforest as I can. Shame on you for letting employees behave like this.

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    Woodforest National Bank

    Replied on Jan 24, 2017

    We are disappointed that your recent experience was less than you'd hoped for. We appreciate your feedback and would like to look into this further. Please send an email to SocialMedia@woodforest.com with your contact information.