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Woodforest National Bank Fry Rd. Wal-Mart Branch

1313 Fry Road, Katy, TX 77449

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Branch Phone Number 281.578.5675

Woodforest National Bank Branch Customer Reviews

2 out of 5 stars
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    E
    Reviewed By eijoe1973 Aug 1, 2014

    Bad customer service

    To start we relocated from there to the Midwest for husband's job, been a customer for a few years. My husbands check has been direct deposited every two weeks about 7000.00, his new employer which is headquartered out of Katy, Texas. Gives a paper check for your first check his new company took the time to go the bank and deposit the check so we would have access to his money, being he hasn't had a check in over a month since relocating. Well to make it short they put a 10 day hold on it, unbelieveable!! His new employer is local to this bank and a 95 million dollar company. Someone is not doing their job all they had to do is call and verify the funds. We will be changing banks as soon as the hold is lifted.

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    Woodforest National Bank

    Replied on Aug 04, 2014

    Woodforest National Bank is dedicated to providing quality customer service and we would appreciate the opportunity to speak with you directly. Please contact your local branch or our Customer Care department toll free at 1-888-224-0132 or email SocialMedia@woodforest.com