Woodforest National Bank Fry Rd. Wal-Mart Branch
1313 Fry Road, Katy, TX 77449Get Directions
Woodforest National Bank Branch Customer Reviews
Reviewed By eijoe1973 Aug 1, 2014
Bad customer service
To start we relocated from there to the Midwest for husband's job, been a customer for a few years. My husbands check has been direct deposited every two weeks about 7000.00, his new employer which is headquartered out of Katy, Texas. Gives a paper check for your first check his new company took the time to go the bank and deposit the check so we would have access to his money, being he hasn't had a check in over a month since relocating. Well to make it short they put a 10 day hold on it, unbelieveable!! His new employer is local to this bank and a 95 million dollar company. Someone is not doing their job all they had to do is call and verify the funds. We will be changing banks as soon as the hold is lifted.Thank you for your feedback Is this review helpful?
Woodforest National BankReplied on Aug 04, 2014
Woodforest National Bank is dedicated to providing quality customer service and we would appreciate the opportunity to speak with you directly. Please contact your local branch or our Customer Care department toll free at 1-888-224-0132 or email SocialMedia@woodforest.com