Green Dot Bank

Community Bank,

Green Dot Bank logo
B+ MyBankTracker
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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Green Dot Bank Fees

  • National Average
  • Monthly Inactivity N/A $6
  • Non-Sufficient Fund (Overdraft) N/A $30
  • Stop Payment item N/A $27
  • Return Deposit N/A $13
  • Domestic Wire Transfer (Outbound) N/A $22
  • Domestic Wire Transfer (Inbound) N/A $10
  • Non-Bank ATM N/A $1.0

Locations & Hours

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Latest Customer Reviews

    Reviewed By Tpriest58 Nov 7, 2017

    I needed help & received none. I'm on a fixed income, I'm on disability. You guys really need some kind of customer service number with a human or at least more updated questions from your electronic devices...

    Customer service sucks!!!

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    Reviewed By mcbridsr Sep 5, 2017


    I recently signed up for a Green Dot Cash Back Visa only to have a small portion of my check Direct Deposited. Well I received my card and last week was the first time I used it well the first thing I noticed when I received my DD was the card balance was in the NEGATIVE because the card I have is $9.95 a month that Green Dot charges you even if you have a ZERO balance. So when I received my DD I went to the ATM and per their website you can use Money Pass ATMs for free well when I used this specific ATM I was not only charged by the ATM I was charged $2.50 by Green Dot so when I called, I spoke with some foreigner name Kim and was told that because I signed up for Green Dot online I'll be charged $2.50 no matter what ATM I use. Well when I asked her why doesn't Green Dot's website specify which of their cards are charged an ATM fee and which aren't she became silent and just said, you'll be charged a fee. So CLEARLY she knows what she said and whatever policy Green Dot has regarding fees doesn't make sense. So I don't recommend any company that says one thing and does something else.

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    Reviewed By AndySwain Aug 18, 2017

    I Need Help Please

    I am the office manager for a company that has recently held a Driver Appreciation Day for all of its Independent Contractors. I received this Green Dot VISA Debit Card from a vendor worth $500.00. This driver was a Canadian and took his card home and attempted to register his new card. Since he had no SSN# he used his SIN # in stead. Is there a way we can get another card so we can register it here in the US to get this gentleman his prize? If Someone could please contact me I would love to rectify this situation. I spent over an hour attempting to contact anyone on this problem.

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