U.S. Bank customers can now look forward to receiving real-time updates on the status of their ATM and check cards through a new service the bank will integrate into its retail banking services.
U.S. Bank (NYSE: USB), the tenth largest U.S. bank holding company by assets, announced its plans to begin integrating alerts to its consumers and business cardholders’ accounts, giving consumer and business customers the ability to receive alerts notifying them of suspicious or irregular activity or when transactions that post either meet or exceed preset amounts. The service, available through U.S. Bank Retail Payment Solutions, is available now by signing up online through the U.S. Bank Internet website.
“U.S. Bank is pleased to provide cardholders with real-time alerts that help them conveniently monitor their accounts to make wise purchase decisions as well as provide them with suspicious activity alerts that warn of possible fraudulent activities,” said the bank’s chief marketing officer at U.S. Bank Retail Payment Solutions Clifford Cook in a statement. “U.S. Bank ATM card and check card real-time alerts, together with our existing credit card real-time alerts, are great examples of how we continue to provide customers with exceptional payment services and value.”
The new service is just one of several U.S. Bank has introduced this year to its roster of banking technologies. In mid-July the bank begin issuing dual interface credit cards, called the U.S. bank FlexPerks Travel Rewards Visa credit card. The card, which includes multiple payment processing channels like Visa payWave, EMV chip and a traditional magnetic strip, made U.S. Bank the first U.S. financial institution to begin issuing dual interface cards. More than 20,000 FlexPerks
U.S. Bank also began rolled out a contactless payment wristband, called the MasterCard(R) PayPass(TM) VITAband(R), which is also linked to an Emergency Response Profile (ERP) to give medical professionals access to a cardholder’s information in the event of an emergency.
On average, customers of U.S. Bank that left rankings with MyBankTracker.com gave the bank a two out of five star rating using factors that included customers service, bank rates, online experience, fees and charges and overall satisfaction.
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