A+ MyBankTracker Rating

Virtual Bank

About Virtual Bank

VirtualBank, a federally chartered, FDIC-insured bank based in Palm Beach County, Florida, is a division of Sabadell United Bank, N.A.

Virtual Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Virtual Bank Bank Customer Reviews

  • F
    Reviewed By Fisherman1 Mar 7, 2014

    Had some excess money, had to spread it out so I tried Virtual Bank. It is going well.

    I had to spread some money out between banks, so I compared rates and found Virtual Bank. The rates are okay. Not the best, but lets face it, rates are not great anywhere. What I wanted was a strong bank for safety reasons.

    The application was easy. They use some system to verify me and I had to answer questions to prove I was me. OK, I understand that. The account was opened quickly. The money was automatically transferred. The rate is much better than I could get at my regular bank.

    All in, I had a good experience. The rate is decent. I did have a question so I sent them a message thru online banking, and they answered quickly and nicely. I have no complaints. Will see how it goes.

    Thank you for your feedback Is this review helpful?
  • A
    Reviewed By anon159 Oct 27, 2016

    They won't answer a simple question about opening an on-line CD

    Tried to get the answer to whether the CD interest rate is locked in at the time of on-line application, since ACH funding will be 2-3 days later due to normal external bank account verification procedures. After arguing with me about this normal delay in funding, the rep simply said "let's see how this works for you after you apply". What a moron!!

    Thank you for your feedback Is this review helpful?
  • M
    Reviewed By MCK Dec 2, 2013

    Terrible Bank, like many banks they like to steal your hard earned money

    They originally got my money by offering $30 if i put in $100. So I did. Years ago. Now all of it is gone because of some maintenance fee the implemented in Feb 2013. They said they sent an email, I never got it and i have been using it for the last 10 plus years. They said they sent me a letter by snail mail as well. Never got it. They said if i would have been using my online banking to check it I would have seen what was happening. Well the last time i checked in April there was no change from when i checked 6 months before. It's a money market account you put $$ in and then forget about it. Don't fall for their scam. They have just figured out a way to rob you of your money legally. I can't believe banks can treat customers this way after our tax dollars bailed them out.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A