About Bank of America

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other. It operates in 32 states, the District of Columbia and 30 foreign countries.
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Bank of America Branch
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Bank of America Branch Sign
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Bank of America 23rd St. NYC
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Bank of America in Times Square
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BofA branch Pershing Square LA
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Overall Rating

MyBankTracker Grade

B
Customer Rating
Based on 937 Reviews
Financial Health
Based on Texas Ratio: 15.53
Bank Fees
vs. Average
Bank Rates
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Deposits
Mobile Deposits
Mobile Banking
Quality of Mobile Services

Locations & Hours

Bank of America Location Map
Bank of America Location Map
We found branches close to you and 5,314 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

Judi's Profile Image

Reviewed by Judi

Aug 19th 2008

4 out of 5 marks

It is what it is

I like the convenience of ATMs everywhere and have found the people working in the bank to be pleasant and helpful. I agree interest rates are low but I view this as a place to just keep ready cash NOT long term savings or investments.

Is this review helpful? ▲ Yes 8 ▼ No 1

timothy B's Profile Image

Reviewed by timothy B

Mar 22nd 2009

3 out of 5 marks

Thieves with a Liscense

That sums it all up!

Is this review helpful? ▲ Yes 10 ▼ No 1

kathy a's Profile Image

Reviewed by kathy a

Nov 21st 2008

1 out of 5 marks

overdraft fees

I just closed 3 accounts w/ BOA- I was charged $140 in overdraft fees even though my bank statement did not show a negative balance. I had 4 charges on my account that were pending, an automatic deposit was made and cleared 1 or 2 days before the 4 charges cleared. I called customer service- on hold for a long time then they were rude and no help, went to a branch and talked to the vice- president. He tried to tell me that when I made a charge on my account the money is taken out that second and put into a BOA holding account to wait for the merchant to request it, even if that takes 3 or 4 days. I was also told that the bank itself can see transactions on their computer that customers can't see on their personal computers. So your online banking and your bank statement are not the true records of your transactions. I asked the vice-president of the branch to please fix the problem, he flatly refused and offered no help. I told him that I would be closing my 3 accounts and spreading the word not to use his bank and why. He told me "go ahead and do whatever I needed to" he didn't care in the least. So I have lost $140 because of $124 of purchases that didn't clear until days after a $1000 paycheck cleared. Wish I could give them a lower rating but the system wouldn't let me go any lower.

Is this review helpful? ▲ Yes 15 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Regular Savings

0.01%

$0

$25

NAME RATE (APY) MIN TO EARN APY Min Deposit
Advantage with Tiered Interest Checking

0.01%

$0

$100

Advantage with Tiered Interest Checking

0.02%

$10,000

$100

Advantage with Tiered Interest Checking

0.03%

$100,000

$100

NAME RATE (APY) MIN TO EARN APY Min Deposit
MyAccess Checking Account

0.00%

N/A

$25

TERM RATE (APY) Min Deposit
3 Month CD

0.03%

$1,000

6 Month CD

0.03%

$1,000

9 Month CD

0.03%

$1,000

12 Month CD

0.05%

$1,000

18 Month CD

0.07%

$1,000

24 Month CD

0.10%

$1,000

30 Month CD

0.45%

$1,000

36 Month CD

0.12%

$1,000

48 Month CD

0.15%

$1,000

60 Month CD

0.15%

$1,000

120 Month CD

0.15%

$1,000

TERM RATE (APY) Min Deposit
9 Month CD

0.05%

$5,000

TERM RATE (APY) Min Deposit
6 Month CD

0.03%

$3,000

9 Month CD

0.03%

$3,000

12 Month CD

0.05%

$3,000

18 Month CD

0.07%

$3,000

24 Month CD

0.10%

$3,000

36 Month CD

0.12%

$3,000

48 Month CD

0.15%

$3,000

60 Month CD

0.15%

$3,000

TERM RATE (APY) Min Deposit
9 Month CD

0.05%

$2,000

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$35

$30

Stop Payment item

$30

$27

Return Deposit

$35

$13

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$15

$9

Non-Bank ATM

$2.50

$5 international

$1