B+ MyBankTracker Rating

Bank of America

About Bank of America

Bank of America can be traced back to 1904, and was originally known as Bank of Italy. The man who founded Bank of Italy, Amadeo Giannini, wanted to cater to the immigrants who were new to the U.S. at the time, rather than the rich. It’s been said that fictional character George Bailey from the classic holiday movie “It’s a Wonderful Life” was inspired by Giannini. Today, Bank of America hails as one of the world’s biggest institutions, which includes wealth management division, Merrill Lynch.

Bank of America logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Bank of America Bank Customer Reviews

  • LB
    Reviewed By Lisa b. Dec 28, 2012

    Very bad

    Tried to cash a check made out to me from Bank of America--the bank itself. They wanted to charge me a $5 fee to cash a $130 check even though i have three mortgages at B of A (never paid late). I was in a B of A branch with a B of A check. This mega corporation will nickel and dime regular people any way it can.

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  • N
    Reviewed By nandhakumar Mar 8, 2016

    Worst delivery options and no care to follow up

    I have requested for a new card, as my old card got locked due to some fraudulent transaction. I was expecting a new card to be delivered in a week, which is how they advise. I was waiting for a card to be delivered. But I have not even received a card. Then I called them and found that there was a problem and so they decided to send me another new asap. They prefer to send in expedite and I was waiting for the card to arrive in 2 or 3 days max. I have not received the card yet on March 8, while I have requested for the card on Feb 18. When I checked with them, they said it reached your leasing office after looking up a tracking number. I was surprised, when they failed to give me a tracking number. Then I understood that when they send in expedite, then they would not receive the tracking number instantly. I totally agree with them. But the follow up they failed do, where they did not notify me about the tracking number which they received. I was wondering why is taking a long time and found that today it is sitting somewhere in my leasing office.

    At least they should have cared to update the customer of the tracking number after they received. This did not give me a hope that things are handled secure.

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  • EB
    Reviewed By Edward b. Dec 29, 2012

    Very Poor

    I was sent a credit card statement and paid the exact amount the statement said in fact 7 days early. Next month I was sent another statement for About $6.00 in additional interest due. I called Customer service couldn't get an answer there either, Was told it wasn't much so just pay it, Their customer service is just a joke. They need to study Discover. There are much better cards out there, Keep looking.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A