Overall Rating

C+
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Fifth Third Bank Report Card

Overall rating score 42%
Customer Rating
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1,373
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Fifth Third Bank Customer Review

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Heather's Profile Image

1 out of 5 marks

Reviewed by Heather

Dec 4th 2012

Fifth Third is just awful!

I've lived in many different towns using 5/3 as my bank and every single branch has rude staff and the customer service representatives are rude as well. I'm in the process of switching and would have done it sooner but have to do a lot of paper work to switch certain accounts around.

The employees are rude, the policies are very unfair and unforgiving, the fees are outrageous and noone is willing to work with you. This is a shallow bank with inhumane and unrealistic policies. They should be out of business.

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Other Fifth Third Bank Reviews

astevenson419gmail's Profile Image

Reviewed by astevenson419gmail

Mar 29th 2014

1 out of 5 marks

worst bank ever thieves

This is the worst bank ever do not keep your money with them. They say they offer free checking account they lie and charge you and will take your last dollar. My paychecks that have always cleared withing 24 hours are now taking four days. I work in property management here in Toledo with one of the biggest companies around and we will no longer be allowing transactions with this waste of a bank. Also just because of the issues we will intentionally be marketing for the competition, and I will be telling EVERY single person I encounter with a bank account the problems that come with this sorry excuse for a company. It is absolutely amazing how policies can be changed with no notification, and then you are unable to pay bills because they hold your money almost a week. BEWARE PEOPLE PLEASE READ ALL REVEIWS BEFORE YOU GIVE ANYONE A CENT OF YOUR HARD EARNED MONEY, ESPECIALLY THE VULTURES OF FIFTH THEIVES!!!!!

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andre6's Profile Image

Reviewed by andre6

Apr 12th 2014

2 out of 5 marks

Mortgage application process

I applied for a mortgage with 5/3rd. The worst experience of my life. I had been a customer of Old Kent before it became 5/3rd. They were an excellent local bank to work with. However, after the take over, my attitude changed immediately. The entire loan process was long, expensive and poorly handled from start to finish. They lost paperwork that was sent to them several times. I talked to managers, supervisors and all were incompetent. I finally gave up after 9 months and closed all my account with this awful bank. I would not recommend them to anyone.

Is this review helpful? ▲ Yes 2 ▼ No 0

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