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Fifth Third Bank Customer Review

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LynStory's Profile Image

5 out of 5 marks

Reviewed by LynStory

Jan 10th 2013

Very accommodating

I banked somewhere else and did not want to change but after I did a little work with the branch manager ,I turned my Business and Personal accounts over to them. I also did my Mortgages, Loans and credit card processing.

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Other Fifth Third Bank Reviews

CBOstopshere's Profile Image

Reviewed by CBOstopshere

Dec 17th 2014

1 out of 5 marks

Won't cash their own checks

I received a check written on Fifth Third Bank from a physician who is closing his doors on December 31, 2014. I wanted to make sure the check cleared so I took it straight to Fifth Third in Wauseon, Ohio. They tried to charge me $4 to cash the check. They said I would have to open an account there to avoid the $4. I told them to forget it, so now I'm just going to deposit it at my own bank. But this is ridiculous. Not cashing checks from depositors at their own bank? Talk about a rip-off. I would never recommend anyone go to this bank.

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ewjtn8901's Profile Image

Reviewed by ewjtn8901

Dec 15th 2014

1 out of 5 marks

Poor Customer Service

The lack of timeliness and knowledge in assisting with a breach of account problem is unacceptable. Also, the 5/3 phone and call center is unresponsive in gaining access to a "live person."

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