I banked somewhere else and did not want to change but after I did a little work with the branch manager ,I turned my Business and Personal accounts over to them. I also did my Mortgages, Loans and credit card processing.
Boy whatever you do, don't be late on a credit card payment. I was late just one time, got a letter stating they were lowering the balance, the late fee is criminal, and OMG, people are human. They don't care. Guess what 5/3, there are plenty other banks out there, so long!!!
This branch is located on w. Broad street in columbus oh in the kroger store. These people are the rudest people i have ever met. I go there and have 3 deposit slips (white, pink and yellow). I have to ask every time for them to stamp the yellow and pink. Why on earth would i hand you all them if i didn't want them stamped? Went there today and i was greeted but the csr just kept up the conversation with the other csr totally ignoring me. I would never treat customers like that. I hate fifth third bank!