B+ MyBankTracker Rating

PNC Bank

About PNC Bank

The PNC Financial Services Group, Inc. is one of the nation's largest diversified financial services organizations providing consumer and business banking; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management; asset management and global fund services.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful PNC Bank Bank Customer Reviews

  • H
    Reviewed By harrison3370 Jan 6, 2014

    Attempt to cash in a mature U S Savings Bond

    I am not a customer of PNC but my wife is. When she visited the local PNC branch to make a withdrawal I accompanied her because I had a mature US Savings Bond to cash in. She made her withdrawal but they would not redeem my bond because I was not a customer. My wife's name is on the bond as the POD name. When I die my wife can take the same bond back to the same bank and they will be happy to redeem it.

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  • GJ
    Reviewed By George J. Nov 8, 2013

    Head Teller TCF

    This bank has the worst management. The teller supervisor Eva has the nastiest attitude imaginable. The branch manager Lucy believes she is loyalty and treats the employees along with her buddy Eva the teller supervisor like dirt. Some of the tellers are very nice along with a few of the personal bankers. The problem with this branch is management. They are hillbillies from a different country who got decent positions who think it is okay to speak a different language in front of costumers and treat everybody like trash. I would never bank here as I have witnessed this first hand ( I prefer not to mention my relation to the company or name for confidentiality purposes) and regret every day worked there. When you step into that branch it is almost like stepping into different country you will rarely hear any English dialect. Do not bank here, the costumers who go through this branch are an entire topic of their own. They are the most miserable dumb immigrants on the face of this planet. They do not know how to use their debit cards or engage in on line or telephone banking instead they pile through the drive through and line up every payday until you literally have to wait 20 minutes to reach a representative due their lack of understanding of the English language. The branch manager thinks it is okay to harass the employees along with the disgusting looking teller supervisor for useless things because their own lives have always been pathetic and miserable. In all if you are an American don't go there these people will smile at you but trust me they talk mad smack about you in Polish.

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  • D
    Reviewed By desertdawg1991 Apr 29, 2014

    Never use PNC mortgage! I'm a disabled vet and was treated like my business was waste of their time.

    I went in for a mortgage and received a pre-approval for a V.A. loan. My personal experience was as bad as it gets! (I can only speak for my own experience with them). They first say my file was "lost"(not possible),&they handed me off to 3 different loan reps over the period of 3months.

    I had to start all over again. I spent $4000 cleaning up all my credit and then 3 days before our closing date the idiots call me and say "well we can't do V.A. loan. We can only do conventional and 25% down! 25% down on a $43,000! Unbelievable and they actually made my credit all most 30 points lower because those idiots ran my credit over 3 different times and never gave me credit adjustment for paying all debt off! So not only did I not get to acquire this house, but I spent almost $4000 dollars.

    I won't get back and my credit score is worse than when I started the mortgage process! They are the most unhelpful, incompetent mortgage team around!..do not waste your time and money with this company! I am a disabled vet and they screwed me and strung me along until 3 days before close. If they will screw a veteran they will defanitly screw you. I cannot believe they had the balls to ask me for 11 thousand down on a 43 thousand loan. I am going to cancel my account entirely and I intend to pass out flyers at the v.a to get as many people to not ever use PNC bank for any reason! Worst experience of my life -- they actually made my situation worse! Veterans, do not use PNC Bank ever!

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