About U.S. Bank

Minneapolis-based U.S. Bancorp ("USB"), with $266 billion in assets, is the parent company of U.S. Bank National Association, the 6th largest commercial bank in the United States as of September 30, 2008. The company operates 2,791 banking offices and
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Overall Rating

MyBankTracker rated U.S. Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

MyBankTracker Rating

Customer Rating
Based on 351 Reviews
Financial Health
Based on Texas Ratio: 11.45
Bank Fees
vs. Average
Bank Rates
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Deposits
Mobile Deposits
Mobile Banking
Quality of Mobile Services

Locations & Hours

U.S. Bank Location Map
U.S. Bank Location Map
We found branches close to you and 3,292 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

John's Profile Image

Reviewed by John

Apr 7th 2009

4 out of 5 marks

Consistently good service

I have banked at US Bank for over 10 years and find them to be helpful, friendly, and consistent. Unlike Citibank and Bank of America, I don't see them in the news every night talking about their problems and what the government needs to do to save them. That gives me a lot of confidence in US Bank.

Is this review helpful? ▲ Yes 6 ▼ No 1

KaylaB's Profile Image

Reviewed by KaylaB

Oct 7th 2013

2 out of 5 marks

Awful

I left Old National after banking there for years because my work was banking through US Bank, and I loved the customer service I would receive when making work transactions. My first bad experience didn't happen until about a year in, up until then, I thought US bank was the best bank I could imagine having. I had never over drafted any checking account of mine, but mistakes are too be made. One day after getting an overdraft notice, I go to the bank to investigate. The bank apologizes and says their fault, refunds the fee. The next day when checking my account, everything is fine, and I go to make a deposit. After depositing my money, three more fees have been added to my checking account that "must have happened when the other one sent my checking account into the negative." Considering that US Bank claimed fault for the first one and said it was their mistake, it seems silly that I was left with so many fees after their mistake. They told me, "since they already refunded the one, they couldn't do anything about it." I went through three different tellers and got three different answers about the fees. US Bank is out to make your dollar. I just got a letter in the mail about a Class Action Settlement against US Bank illegally obtaining over draft fees.

Long story short- do not bank with US Bank!

Is this review helpful? ▲ Yes 5 ▼ No 1

Facebook User's Profile Image

Reviewed by Facebook User

Oct 10th 2009

1 out of 5 marks

Next to impossible to get anything from this bank

I have been banking with this bank for over 15 years and I have never been able to get a loan from them. I don't have perfect credit, but it isnt bad. I recently attempted obtain a loan from this institution for a car, and was of course declined. The interesting thing about it is, the amount of available money in my saving acct was almost double the amount of the loan I was applying for, and had been for over a year!! I will be changing bank when I return, will be happy to see the looks on their faces when I ask for my very large check as I am closing out my accts. They certainly do not value their customers.

Is this review helpful? ▲ Yes 9 ▼ No 2

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Goal Savings

0.01%

$0

$25

Standard Savings

0.01%

$0

$25

NAME RATE (APY) MIN TO EARN APY Min Deposit
Money Market

0.10%

$25,000

$100

NAME RATE (APY) MIN TO EARN APY Min Deposit
Premium Checking

0.01%

$0

$50

Premium Checking

0.01%

$1,000

$50

Premium Checking

0.05%

$10,000

$50

NAME ANNUAL FEE INTRO APR REGULAR APR
Ace Rewards® Visa Card

$0

-100.00%

13.99% - 13.99%

U.S. Bank Perks+ Visa Signature® Card

$0

0.00%

11.99% - 11.99%

U.S. Bank Visa® Platinum Card

$0

0.00%

9.99% - 9.99%

US Bank FlexPerks® Select+ American Express® Card

$0

0.00%

13.99% - 13.99%

NAME ANNUAL FEE INTRO APR REGULAR APR
U.S. Bank Business Edge™ Cash Rewards Card

$0

N/A

N/A

U.S. Bank Business Edge™ Platinum Card

$0

N/A

N/A

U.S. Bank Business Edge™ Select Rewards Card

$0

N/A

N/A

U.S. Bank FlexPerks® Business Edge™ Travel Rewards Card

$55

N/A

N/A

U.S. Bank Perks+ Visa Signature® Card

$0

0.00%

11.99% - 11.99%

U.S. Bank Visa® Platinum Card

$0

0.00%

9.99% - 9.99%

US Bank FlexPerks® Select+ American Express® Card

$0

0.00%

13.99% - 13.99%

NAME ANNUAL FEE INTRO APR REGULAR APR
U.S. Bank Business Edge™ Cash Rewards Card

$0

N/A

N/A

U.S. Bank FlexPerks® Business Edge™ Travel Rewards Card

$55

N/A

N/A

U.S. Bank Perks+ Visa Signature® Card

$0

0.00%

11.99% - 11.99%

U.S. Bank Visa® Platinum Card

$0

0.00%

9.99% - 9.99%

US Bank FlexPerks® Select+ American Express® Card

$0

0.00%

13.99% - 13.99%

NAME ANNUAL FEE INTRO APR REGULAR APR
Ace Rewards® Visa Card

$0

-100.00%

13.99% - 13.99%

U.S. Bank Business Edge™ Cash Rewards Card

$0

N/A

N/A

U.S. Bank Perks+ Visa Signature® Card

$0

0.00%

11.99% - 11.99%

U.S. Bank Visa® Platinum Card

$0

0.00%

9.99% - 9.99%

US Bank FlexPerks® Select+ American Express® Card

$0

0.00%

13.99% - 13.99%

NAME ANNUAL FEE INTRO APR REGULAR APR
U.S. Bank Visa® Platinum Card

$0

0.00%

9.99% - 9.99%

NAME ANNUAL FEE INTRO APR REGULAR APR
U.S. Bank Business Edge™ Cash Rewards Card

$0

N/A

N/A

U.S. Bank Business Edge™ Platinum Card

$0

N/A

N/A

U.S. Bank Business Edge™ Select Rewards Card

$0

N/A

N/A

U.S. Bank FlexPerks® Business Edge™ Travel Rewards Card

$55

N/A

N/A

NAME ANNUAL FEE INTRO APR REGULAR APR
U.S. Bank FlexPerks® Business Edge™ Travel Rewards Card

$55

N/A

N/A

NAME RATE POINTS FEES
30 Year Fixed

0

N/A

15 Year Fixed

0

N/A

10 Year Fixed

0

N/A

20 Year Fixed

0

N/A

NAME RATE POINTS FEES
5/1 ARM

0

N/A

3/1 ARM

0

N/A

TERM RATE (APY) Min Deposit
1 Month CD

0.05%

$500

2 Month CD

0.05%

$500

3 Month CD

0.05%

$500

6 Month CD

0.05%

$500

9 Month CD

0.05%

$500

12 Month CD

0.10%

$500

18 Month CD

0.15%

$500

24 Month CD

0.20%

$500

36 Month CD

0.35%

$500

48 Month CD

0.50%

$500

60 Month CD

0.75%

$500

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$36

$30

Stop Payment item

$30

$27

Return Deposit

$36

$13

Domestic Wire Transfer (Outbound)

$30

$22

Domestic Wire Transfer (Inbound)

$20

$9

Non-Bank ATM

$2.50

2.5-international

$1