I applied to refinance my truck after buying it new 9 months ago. People told me to try u s bank and they were suppose to be very reasonable , what a joke! I was shopping for the best interest rate as i am at 9. 5% now. My credit union will do it at 5% but i thought with a 760 credit score and no lates at all maybe they could do better , anyway after 5 days and not hearing anything i called the branch and they informed me that i had been denied!!!! Really? And it was because i had a bk 3 years ago , they said i would have to wait 6 years to be eligable. This bank is rediculious if they dont want my money i will give it to my credit union. Do not go with this bank for an auto loan. Try a credit union or anything else. Save yourself the b. S.
I have been banking with this bank for over 15 years and I have never been able to get a loan from them. I don't have perfect credit, but it isnt bad. I recently attempted obtain a loan from this institution for a car, and was of course declined. The interesting thing about it is, the amount of available money in my saving acct was almost double the amount of the loan I was applying for, and had been for over a year!! I will be changing bank when I return, will be happy to see the looks on their faces when I ask for my very large check as I am closing out my accts. They certainly do not value their customers.
I left Old National after banking there for years because my work was banking through US Bank, and I loved the customer service I would receive when making work transactions. My first bad experience didn't happen until about a year in, up until then, I thought US bank was the best bank I could imagine having. I had never over drafted any checking account of mine, but mistakes are too be made. One day after getting an overdraft notice, I go to the bank to investigate. The bank apologizes and says their fault, refunds the fee. The next day when checking my account, everything is fine, and I go to make a deposit. After depositing my money, three more fees have been added to my checking account that "must have happened when the other one sent my checking account into the negative." Considering that US Bank claimed fault for the first one and said it was their mistake, it seems silly that I was left with so many fees after their mistake. They told me, "since they already refunded the one, they couldn't do anything about it." I went through three different tellers and got three different answers about the fees. US Bank is out to make your dollar. I just got a letter in the mail about a Class Action Settlement against US Bank illegally obtaining over draft fees.
Long story short- do not bank with US Bank!