Overall Rating

MyBankTracker rated U.S. Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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U.S. Bank Customer Review

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tashajimenez's Profile Image

1 out of 5 marks

Reviewed by tashajimenez

Jul 19th 2012

Do Not Bank Here!

Please, please, please, please do not bank here. I woke up this morning ready to take my daughter to disneyland for her 3rd birthday; and when i checked the bank account all of my money was gone! I noticed that they manipulated the account so it would legally appear that they could charge as many fees as possible. What they're doing is incredibly illegal. I wonder how many law suits this bank is going through. Please, i beg of you, do not trust this bank with your money- especially if you have children.

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Other U.S. Bank Reviews

robespindola's Profile Image

Reviewed by robespindola

Mar 27th 2015

1 out of 5 marks

Mortgage and Credit line Refinance

U.S. Bank, Buffalo And Centennial Vons Branch

Full Service Retail Office

6450 Sky Pointe Drive

Las Vegas, NV 89131

Clark County

Sad experience with refinance opportunity; Big let down with early termination fees and promises of no cost refinance. Was talked into a line of credit with the previous loan which ended up costing me big time with fees tacked on -also with existing mortgage; loan ended up being inflated with fees and new escrow and monies returned to me, all of which could have brought the overall loan amount down. Sadly, an offer was made to knock off $200 of which i will probably never see since i closed all existing accounts. Been a customer of US Bank for over 15-20 years, very frustrated with the response of management.

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gergorio's Profile Image

Reviewed by gergorio

Mar 26th 2015

5 out of 5 marks

Very knowledgeable and helpful.

I went to open a checking account and the experience was awesome. They were very helpful and met my needs exactly. They have won over all of my banking business and I am very happy with everyone I have dealt with at the branch. JJ has been great as a personal banker.

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