Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

3,292
Branch Locations

U.S. Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Rates
PNC Bank
Add
Bank News
The Bank of New York Mellon
Add
Compare Banks

U.S. Bank Customer Review

Post a review
akale1982's Profile Image

5 out of 5 marks

Reviewed by akale1982

Feb 22nd 2013

Ravenna Ohio Branch Excellent!

Ravenna Giant Eagle branch excellent service, bqnk handles accounts well. Helpful to those in ChexSystems. Excellent staff. Michelle, Margie, Sarah and George have been so wonderful to me. Do our banking from work with them as well. Can do personal and business banking all in one swoop. Couldn't be more pleased!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other U.S. Bank Reviews

ajpamc12's Profile Image

Reviewed by ajpamc12

Nov 30th 2014

1 out of 5 marks

Crappy Service

This bank has givin me nothing but horrible service. The bank clerks never give me the right answer and are always making excuses for there mistakes. Never bank here. Please go elsewhere!

Is this review helpful? ▲ Yes 1 ▼ No 0

tsbeast's Profile Image

Reviewed by tsbeast

Nov 13th 2014

1 out of 5 marks

Decline Card

Twice within six months my card has been declined over a six dollar transaction when I had over four thousand dollars in the account. This time their excuse was they issued a new card and deactivated the old one. The "old" one does not expire until November of 2015! Why would they issue a new card? The last time they claimed they had called me to tell me they were deactivating the card due to suspicious charges, but they never did call. I know because my phone has a call log on it and there was never a call from US Bank. Too bad because their customer service personnel are wonderful, but the bank is AWFUL!! After more than ten years with them, I'm taking my account elsewhere!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews