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About Union Bank

Based in San Francisco, UnionBanCal Corporation (NYSE: UB) is a bank holding company with assets of $57.9 billion at March 31, 2008. Union Bank, N.A., is the 25th largest bank in the United States, based on assets. The bank has 336 branch offices in California, Washington, and Oregon; two international offices; and facilities in six other states. The bank's holding company is UnionBanCal Corporation, which is a wholly owned subsidiary of The Bank of Tokyo-Mitsubishi UFJ, Ltd. BTMU is part of the Mitsubishi

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Customer Service Number

1-415-765-0400

Average Customer Reviews

2 out of 5 marks for 26 reviews

Poor

Bank Financial Health

Texas Ratio

Good

Bank Fees

According to National Average

Fair

Interest Rates

According to National Average

Fair

Number of Locations

According to National Average

Fair

Mobile Bank Services

Mobile access (iPhone, Android or Website)

Good

Union Bank Fees & Rates

  • Type Fee National average
    Monthly Inactivity N/A $6
    Non-Sufficient Fund (Overdraft) $22 $30
    Stop Payment item $25 $27
    Return Deposit $25 $16
    Domestic Wire Transfer (Outbound) $20 $22
    Domestic Wire Transfer (Inbound) $13 $8
    Non-Bank ATM $2 $1

Union Bank Reviews

26

Average customer rating

2 out of 5 marks

See all 26 customer reviews »

Most Helpful Customer Reviews

sarah j's Profile Image

sarah j reviewed Union Bank

Jul 20th 2008

4 out of 5 marks

solid bank

they have great customer service and i received $50 when i opened my checking account.

Is this review helpful? ▲ Yes 2 ▼ No 0

chips's Profile Image

chips reviewed Union Bank

May 21st 2013

2 out of 5 marks

My safe box was robbed.

My safe deposit box was stolen from Gale Ranch, San Ramon CA.

I can't believe a vault without a camera with open doors during business hours. I think this is the best place for a complete crime for someone who works in this bank and who has a duplicate copy of your safe box in a vault that doesn't have any sort of cameras. I remember every time I used to visit this bank, there was like 1 or 2 workers tops available in the branch. Does this bank believe that workers are fallen angels or something? Aren't they aware that this branch is located in one of the richest cities in California?

I'm lucky my box was not totally cleared, as it seems they wanted this to be undiscovered so that they can keep on doing it for life time. I am reporting this to the police and I know that I'm not getting my valuables back, but I want to protect the future victims so that future precautions can be either taken at the bank or customers can regularly check their valuables and immediately report any missing valuables so that this matter can be taken more and more seriously with every time such a crime is committed.

Is this review helpful? ▲ Yes 1 ▼ No 0

julio's Profile Image

julio reviewed Union Bank

Sep 17th 2011 - updated: Sep 28th 2011

1 out of 5 marks

Just Like any other bank. Its terrible and the technolgy sucks.

I just would not bank here.

Is this review helpful? ▲ Yes 3 ▼ No 0

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This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

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