About Union Bank

Based in San Francisco, UnionBanCal Corporation (NYSE: UB) is a bank holding company with assets of $57.9 billion at March 31, 2008. Union Bank, N.A., is the 25th largest bank in the United States, based on assets. The bank has 336 branch offices in California, Washington, and Oregon; two international offices; and facilities in six other states. The bank's holding company is UnionBanCal Corporation, which is a wholly owned subsidiary of The Bank of Tokyo-Mitsubishi UFJ, Ltd. BTMU is part of the Mitsubishi
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Overall Rating

MyBankTracker rated Union Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


MyBankTracker Rating

Customer Rating
Based on 57 Reviews
Financial Health
Based on Texas Ratio: 5.37
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Customer Reviews

Most Helpful Customer Reviews

sarah j's Profile Image

Reviewed by sarah j

Jul 20th 2008

4 out of 5 marks

solid bank

they have great customer service and i received $50 when i opened my checking account.

Is this review helpful? ▲ Yes 2 ▼ No 0

pugsley4140's Profile Image

Reviewed by pugsley4140

Feb 24th 2014

2 out of 5 marks

absolutely awful. at first they seemed friendly kind nice. they were rude un proffesional and i thought b of a was bad.

i wanted a bank that just didnt count you as a number charging fees that didnt exist holding deposit checks and running up charges for no reason. thats why i went to union bank. i explained to them my mother had passed away and someone stole her atm card and tried to deposit fraudulent checks etc. i also said i cleared that up with b of a. i was on her account because as she got older she started losing it and i wanted to regulate her money. anway like i said after she passed her information was stolen. so going to union bank i explained the situation and said there shouldnt be a problem it took me months to try and resolve this issue with the very rude hard headed moronic bank of america. He understood and went ahead and opened my account after i was forthright and upfront honest with them. well a few weeks ago i go to use my atm card and it was declined. mind you i had just used it earlier that day. this was on a friday night. so i couldnt do anything until the following monday. i called the bank and extremely rudley they explain they closed my account. I asked why. They gave me a number that was no good to me. everytime i called it it went to an internal answering maching. i call the bank back. i asked why would you give me an internal telephone number that only works if you call from the bank. unproffesional. they get back and tell me thats the correct number. once again no it wasnt. i call back and explain to the moron on the phone that number only works if you call internally from a branch. so they put me through. i get onto the phone with another extremely rude person who wont tell me the problem but i will get a letter explaining. so in the mean time i couldnt get money all weekend no atm card and no answers. Finally a week later i get a letter explaining for me to call chex systems. exactly what i thought might happen which again i explained upfront before opening my account. absolutely nothing but rudeness holding my money for ransom.

i just got my check

Is this review helpful? ▲ Yes 3 ▼ No 0

julio's Profile Image

Reviewed by julio

Sep 17th 2011

1 out of 5 marks

Just Like Any Other Bank. Its Terrible And The Technolgy Sucks.

I just would not bank here.

Is this review helpful? ▲ Yes 3 ▼ No 0

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