Overall Rating

MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Bank of America Customer Review

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Cunn's Profile Image

1 out of 5 marks

Reviewed by Cunn

Jun 1st 2012

Awful!

This bank's customer service is the WORST! They with hold deposits to charge a withdraw so that they can get the over draft charges. I have sat down with them several times to discuss that WITH my receipts in hand just to prove that I knew what they were doing! They are very rude on the phone and they charge far too much for anything and everything. I definitely would not recommend this bank to anyone!

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Other Bank of America Reviews

dilla3026's Profile Image

Reviewed by dilla3026

Apr 13th 2015

1 out of 5 marks

horrible customer service

Somebody went in there bank and tricked the teller into giving them money out of my account. I called the branch and spoke to layla lucky and she was no help she didn't care to help me at all. I have recorded conversations to prove it email dilla3026@gmail.com if you need more info.

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Billyshaune's Profile Image

Reviewed by Billyshaune

Apr 10th 2015

1 out of 5 marks

worst bank ever

My father just passed and had a account there and the branch of inverness fl was the worst bank to deal with.staff was very rude and been charging my father past 6 years $ 67. for his safety deposit box and manager says he was NOT supposed to be charged and would not refund his money. And on top of that they charged to close his account.... will never use this bank or recommend it.....

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