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Bank of America Customer Review

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HankReed's Profile Image

2 out of 5 marks

Reviewed by HankReed

Dec 27th 2012

Fair

I talked to a bank officer about rolling over my 401K into BOA. The lady I talked to called a number and after a brief conversation handed me the phone, "Here". I asked, "Who am I talking to." She said she didn't know his name. I asked, "Well what is his capacity?" and she wasn't sure. It turned out to be a gentleman from Merrill Lynch in New Jersey. I thought I was going to be dealing with BOA locally and I think I should have been told who was on the phone. I can call Merrill Lynch myself so I am not sure what service BOA is providing.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Bank of America Reviews

timothy B's Profile Image

Reviewed by timothy B

Mar 22nd 2009

3 out of 5 marks

Thieves with a Liscense

That sums it all up!

Is this review helpful? ▲ Yes 11 ▼ No 1

Chamiltonsr's Profile Image

Reviewed by Chamiltonsr

Dec 10th 2014

1 out of 5 marks

Bank of America sold our Mortgage to a debt collector!

After being with BOA for years they decided to transfer or sell our Mortgage to a Debt Collector Selene Finance. We had never paid late or missed a payment in years. Bank of America and Selene Finance are not worth doing any business with. Watch out!

Is this review helpful? ▲ Yes 1 ▼ No 0

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