I've been over charged for nsf multiple times since i moved to florida from seattle. Twice in one day on one occasion for the same amount and the same item. This has happened so many times that i'm seriously considering closing all my accounts because of this and and another problem which is "bill pay. " i have set up to pay some of my bill through bill pay. Two accounts weren't paid as it was set up to do. Bank of america never informed me that the payment wasn't paid.. So it went unpaid for almost 1 and a half months. This impacted my credit report. The worst thing about it was it wasn't my fault.
Very poor customer service. Do credit checks with out intimating customer
While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't.
Who asked secondary account,they gave it for free and keep on charging since an year.