I've been over charged for nsf multiple times since i moved to florida from seattle. Twice in one day on one occasion for the same amount and the same item. This has happened so many times that i'm seriously considering closing all my accounts because of this and and another problem which is "bill pay. " i have set up to pay some of my bill through bill pay. Two accounts weren't paid as it was set up to do. Bank of america never informed me that the payment wasn't paid.. So it went unpaid for almost 1 and a half months. This impacted my credit report. The worst thing about it was it wasn't my fault.
I went to a Bank of America branch to purchase Mexican pesos for an upcoming trip. When the teller gave me the receipt for the transaction, I saw that they were giving me a little over 7 pesos to the US dollar. At home, looked up the exchange rate for that day and it was over 14 pesos to the dollar. I called the bank and cancelled the purchase. The manager said he had already put the order in but that he would send the pesos back. When the pesos arrived, the manager called to confirm my desire to cancel. He told me that Bank of America would refund my money at a lower rate. In the end, I was charged $80.00 for this cancellation. Never use Bank of America for foreign currency purchase. Their rates are unfair and the process is rediculous