I've been over charged for nsf multiple times since i moved to florida from seattle. Twice in one day on one occasion for the same amount and the same item. This has happened so many times that i'm seriously considering closing all my accounts because of this and and another problem which is "bill pay. " i have set up to pay some of my bill through bill pay. Two accounts weren't paid as it was set up to do. Bank of america never informed me that the payment wasn't paid.. So it went unpaid for almost 1 and a half months. This impacted my credit report. The worst thing about it was it wasn't my fault.
I have been a loyal customer since 1978 and had given Bank of America a really good review based on a recent transaction with good customer service. The next day the bank withdrew a substantial amount of money from my checking account! When I called the representative told me it was from a charge off from an account that was closed 3 YEARS AGO!! You can imagine my outrage when he told me that after I gave the bank a good review. This is the 2nd time I've had to deal with this type of problem. The first time was a fraudulent charge on my account that took 3 months to clear. Time to open another account elsewhere
Bank of america provide all the information to any person that they said is legal, my husband s. S. Was scan from someone else with t-mobile and he got a debt on collection, when he never has phone from t-mobile, now that collection when to "legal process" and they couldn't go to his bank to take that money because his bank protect his information, bank of america provide all the information and let other people take my money because my husband is in my bank account, is that fear? They said they cant do anything because was "legal".