Overall Rating

MyBankTracker rated Bank of America based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,314
Branch Locations

Bank of America Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank News
Citibank
Add
Bank Rates
Chase
Add
Compare Banks

Bank of America Customer Review

Post a review
dropzone3's Profile Image

1 out of 5 marks

Reviewed by dropzone3

Jan 29th 2013

Worst Bank To Deal With

I was a customer of bank of america for eight years, i had a checking, savings and mortgage with them. They are terrible to deal with. Not only did they close my checking account as a few items were returned, no fault of mine, they never even gave me the courtesy of notification. On top of that they froze my account and charged me $35. 00 for each transaction they did not pay. I wrote to the new york state banking dept. And they are looking into it. The bank is too big. They do not care about you as a customer. My friend lost her job and was trying to get a mortgage modification and they promised a trial modification and never came through with it. She had to go to an attorney for help to keep her home. Every time you speak to customer service you get someone who never knows what is going on and they put you on hold forever. My advice, stay away. I am with a hometown bank now and no issues.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Bank of America Reviews

mayakras's Profile Image

Reviewed by mayakras

Jun 25th 2015

1 out of 5 marks

not good

Glenview branch now having their window closed on saturdays.

I have spent 20 min waiting for personal banker and all that time, instead of offering extra help, their female manager was flirting with somebody over the phone. Everybody could hear that. Very unprofessional.

Is this review helpful? ▲ Yes 1 ▼ No 0

Shamaro8's Profile Image

Reviewed by Shamaro8

May 22nd 2015

5 out of 5 marks

Exceptional Branch Manager

Will not say what I went in for, but the Branch Manager Jason, was exceedingly professional and friendly...I was thinking, the tellers must enjoy their job, with such leadership present!!

Is this review helpful? ▲ Yes 1 ▼ No 2

Post a review View all Reviews