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Been with this bank for a year for their online savings. Has been pretty good so far, no hiccups or hassles. I like their Security features. Working in IT, it's important to have extremely good online security now. These hackers around the world are getting smarter and it looks like Barclays is staying on top of it, but there's always room for improvement no matter who you bank with. Overall I would give them 4.5 stars out of 5, so far. Transfers are easy thru ACH, and don't take forever, and set up process is relatively quick. No faxing in stuff, signatures, credit checks, stuff going thru the Mail(except the welcome kit etc..) Everything is online, secure, fast. Good Bank.
Despite having an excellent credit history with my Juniper Visa with iTunes Rewards credit card, Barclay's closed my account with no notification last Fall. I purchased a laptop on eBay, expecting to use my card (had a reasonable balance but also plenty of credit). When the payment was declined repeatedly, i called the company and they informed me that I no longer had an account, just a balance.
I know that has happened with other institutions as well, but I think it's unfair to do it without notification. And I think it was unreasonable with my account history.
I tried to pay a bill using my money and Barclay's held onto my money for more than a week. Why is it that banks can hold onto deposits for unreasonable periods of time when they are under $10,000 and are electronic transfers? What possible reason can they have to withhold money from me for longer than 3 business days? So not only could I not pay the bill, Barclay's charged me for "insufficient funds", and held my funds frozen so I couldn't take them out and pay them through my other bank.