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Barclays Bank Report Card

Overall rating score 79%
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Barclays Bank Customer Review

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davidr222's Profile Image

1 out of 5 marks

Reviewed by davidr222

Sep 18th 2012

Very frustrating experience

The credit card offered by Barclays online featured a number of rewards. I contacted customer service with some questions and discovered that the rewards were quite misleading... not at all as advertised. It took about an hour on the phone before the situation was finally made clear to me. All of this is an indication that this institution is not functioning optimally. I would recommend steering clear of Barclays.

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Other Barclays Bank Reviews

CarlHicks's Profile Image

Reviewed by CarlHicks

Jan 16th 2014

5 out of 5 marks

I currently have checking, savings, and CD's at Ally Bank, but need better interest rates, so came to Barclays Bank.

Setting up an on line account will take you a while and test your patience as is with all websites, but once you get it down, you will be amazed at how good this bank has become. Since they currently do not offer checking accounts, I would strongly recommend opening your checking at Ally Bank on line, then establish a direct transfer of funds from Ally to Barclay (FREE) to deposit your savings as Barclays is #1 for interest rates at the present time in the US. Trust me, if there were better banks than Ally and Barclay, I wouldn't be with them. You can find all banking information on line, I have an account with Bank of America and they are the WORST of the WORST, they will be closing their doors any day now and leaving the customers holding only the FDIC funds, they suck big time!

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KimLee's Profile Image

Reviewed by KimLee

Oct 26th 2013

1 out of 5 marks

Terrible. Left the bank already.

I tried to pay a bill using my money and Barclay's held onto my money for more than a week. Why is it that banks can hold onto deposits for unreasonable periods of time when they are under $10,000 and are electronic transfers? What possible reason can they have to withhold money from me for longer than 3 business days? So not only could I not pay the bill, Barclay's charged me for "insufficient funds", and held my funds frozen so I couldn't take them out and pay them through my other bank.

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