Overall Rating

MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Reviews
UmbrellaBank
Add
Bank News
OneUnited Bank
Add
Compare Banks

Ally Bank Customer Review

Post a review
Betty L's Profile Image

5 out of 5 marks

Reviewed by Betty L

Feb 17th 2010

Ally bank is the best choice!

I just started with Ally and they are epic. I cannot believe the amazing customer service. If you think banking online is scary and inconvenient than let all fears go. They provide pre-paid postage envelopes to send checks, reimbursements on ATM fees, and 24 hour customer service that has virtually no wait time. It is fast convenient and supports my needs. I will never have to add "stop at the bank" on my to do list because it is all online. My bank will go with me wherever I go. To top it all of they have the best rates! The interest is accumulative. It seems to be good to be true but it really is true. They are able to afford all of these extra commodities for their customers because they don't have physical locations. That can add enormous amounts of fees having to pay more employees and property fees. Choose ally for sure!

Is this review helpful? ▲ Yes 15 ▼ No 4

Other Ally Bank Reviews

Reuben518's Profile Image

Reviewed by Reuben518

Dec 22nd 2013

5 out of 5 marks

Mobile Bank is superb!

I have banked with so many banks both online and via mobile. I've practically tried them all! Ally's mobile banking is not only easy, all the features are awesome! Their mobile banking features and the way it was put together beats Citibank, Chase, TD Bank, HSBC, Bank of America and so many others. Great Job, Ally!

Is this review helpful? ▲ Yes 3 ▼ No 0

gsmiller's Profile Image

Reviewed by gsmiller

Mar 5th 2014

5 out of 5 marks

A bank I actually like

I don't understand all the hate against Ally Bank in previous reviews. I have had a checking account with Ally since 2011, after my local bank screwed me on overdraft fees, and have been very satisfied since. Signing up is painless, much less than what I have experienced at other online-only banks, and their website is very easy to use. In 2012 all of my debit card transactions were suddenly being declined and upon calling Ally it turned out my card number had been stolen so they froze my debit card. I wish they had notified me, but getting a new card was easy and I was not responsible for the fraudulent charge. I have only incurred one overdraft fee of $9 since banking with Ally and it was due to my own negligence. If you're tired of old-fashioned banking and their fees I highly recommend Ally Bank.

Is this review helpful? ▲ Yes 5 ▼ No 0

Post a review View all Reviews