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Ally Bank Customer Review

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Betty L's Profile Image

5 out of 5 marks

Reviewed by Betty L

Feb 17th 2010

Ally bank is the best choice!

I checked savings because there was not an option for checking. I just started with Ally and they are epic. I cannot believe the amazing customer service. If you think banking online is scary and inconvenient than let all fears go. They provide pre-paid postage envelopes to send checks, reimbursements on ATM fees, and 24 hour customer service that has virtually no wait time. It is fast convenient and supports my needs. I will never have to add "stop at the bank" on my to do list because it is all online. My bank will go with me wherever I go. To top it all of they have the best rates! The interest is accumulative. It seems to be good to be true but it really is true. They are able to afford all of these extra commodities for their customers because they don't have physical locations. That can add enormous amounts of fees having to pay more employees and property fees. Choose ally for sure!

Is this review helpful? ▲ Yes 14 ▼ No 3

Other Ally Bank Reviews

FarfalleAlfredo's Profile Image

Reviewed by FarfalleAlfredo

Aug 20th 2014

4 out of 5 marks

Great bank, but deposits take forever to post

I've used Ally for several years. I love that they do not charge a ton of fees, and they reimburse ATM fees charged by other banks. However, the only way to deposit is by either an eCheck or mailing in a check. Their website advertises next day availability, however I have never had an eCheck deposit post in that time frame. They always take a week. According to them, this is because my account has too many over drafts. I've had two in the past year, while waiting for a deposit to post. They're awesome if you direct deposit everything, but check deposits, try to avoid them if you can.

Is this review helpful? ▲ Yes 1 ▼ No 0

bayouandy's Profile Image

Reviewed by bayouandy

Aug 17th 2014

1 out of 5 marks

Left hand does not know what the right hand is doing....

Tried to transfer $250K into Ally. They transferred it TWICE. Overdrew me at my bank. Took DAYS to get straight while my money did not earn interest. Excuses, excuses, excuses.....don't think they'll get any of my business again.

Is this review helpful? ▲ Yes 1 ▼ No 0

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