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Ally Bank Customer Review

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McCumber2's Profile Image

1 out of 5 marks

Reviewed by McCumber2

Jan 15th 2013

Auto Banking I do not like

I have Ally auto now and I personally don't like it. If you one of those people who want to pay off your vehicle faster. This is not the bank you want to go to. What I have been noticing with my auto payments is that they are trying to get their money before your vehicle is paid off. I had one lady who spoke very little English telling me that the lower my unpaid balance will pay off my vehicle much faster which means my finance (tax) will increase. I did not like that lady at all. I prefer to have someone speaking complete english without having such an odd accent. I'm very used to the Britain accent and texan accent so any other than those, I highly dislike. I spoke with another lady before about putting extra money onto the principle and told me I could but this weird accent lady who spoke very little English said I couldn't. This is perfect for people who can't pay extra but not for ones who do want to pay extra. I wouldn't get this bank ever again.

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Other Ally Bank Reviews

FarfalleAlfredo's Profile Image

Reviewed by FarfalleAlfredo

Aug 20th 2014

4 out of 5 marks

Great bank, but deposits take forever to post

I've used Ally for several years. I love that they do not charge a ton of fees, and they reimburse ATM fees charged by other banks. However, the only way to deposit is by either an eCheck or mailing in a check. Their website advertises next day availability, however I have never had an eCheck deposit post in that time frame. They always take a week. According to them, this is because my account has too many over drafts. I've had two in the past year, while waiting for a deposit to post. They're awesome if you direct deposit everything, but check deposits, try to avoid them if you can.

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bayouandy's Profile Image

Reviewed by bayouandy

Aug 17th 2014

1 out of 5 marks

Left hand does not know what the right hand is doing....

Tried to transfer $250K into Ally. They transferred it TWICE. Overdrew me at my bank. Took DAYS to get straight while my money did not earn interest. Excuses, excuses, excuses.....don't think they'll get any of my business again.

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