Overall Rating

MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
American Express Bank, FSB
Add
Bank Rates
E-Loan
Add
Compare Banks

Ally Bank Customer Review

Post a review
bennyw's Profile Image

4 out of 5 marks

Reviewed by bennyw

Feb 22nd 2013

Excellent If You Keep Things Simple

I've been their customer since 2008. Had $180,000 no penalty cd and withdrew it with no hassle. When i tried to open checking, money market, saving and new cd account jointly with my wife after that, i could not do it on their website. I tried many secure emails, chat, phone calls, none of them could help. After one month, they found out their web system does not allow previous customer with no account open at that time to open new accounts. My new accounts were finally created via phone call that i least preferred.

My experience and many reviews here and everywhere taught me that, with no in person contact available, they must be suspicious of anything unusual to protect their customers. Many things that can be solved easily in person could become complex online or over phone. They don't give any clues that might be helpful to solve issues because that may make them easier for bad guys to do something bad to them or their customers. There are some disadvantages for online only banks. To benefit from what they offer with no headache, you must keep things as simple as possible. Do things absolutely right at first time, don't make mistakes when contacting them like answering wrong info.

The features they have include free atm access, best rates, no account fee, no checkbook fee, no ridiculous fees, online and mobile check deposit up to $10,000 per month. They are all true in my experience. It's good to have ally bank. Will recommend it to others.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Ally Bank Reviews

zanarail's Profile Image

Reviewed by zanarail

Feb 27th 2015

1 out of 5 marks

Hopeless Communications!!

Refuses to send money overseas electronically.

Refuses to fax blank forms.

Refuses to email blank forms.

Refuses to communicate via email.

What is wrong with them???? This is the 21st Century!!

Is this review helpful? ▲ Yes 1 ▼ No 0

brapitt2's Profile Image

Reviewed by brapitt2

Feb 18th 2015

4 out of 5 marks

Great Online Bank

Great online bank to take advantage of high interest rates on checking and savings accounts.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews