Mortgage payment scheduled for 4/12, ally started processing on 4/16, while acknowledging receiving the pay request on 4/3. So it's definitely going to be late for the 4/15 deadline. On top of all this, ally sent the check to an imaginary recipient: mr. Johnson, which had been used in their test for the system error. Maybe it's yodlee rather than ally, but it's the same from where the customer sees.
I tried opening a new account with Ally Bank and they refused to open the account because my wife of 46 years has no credit in her own name. This is the first and only bank in our 46 years of marriage that refused us.
I would not try to get an account with Ally.
Customer service is rude does not comprehend English and they do not understand how to do their jobs. They call 10 times a day even after you talk to them 3 times a day. If you decide to buy a car don't use Ally.