Overall Rating

MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Reviews
SFGI Direct
Add
Bank Reviews
ETRADE
Add
Compare Banks

Ally Bank Customer Review

Post a review
WendyPhilly's Profile Image

5 out of 5 marks

Reviewed by WendyPhilly

Jan 2nd 2013

So Far So Good

I called on a holiday to open my account and was on hold for less than 5 minutes. The representative was helpful, patient and easy to understand. I wanted a joint account and a single owner account. She helped me get both accounts opened in the most efficient manner possible. I did most of the process over the phone and the last part on my pc. When i hooked the new accounts up to accounts at other banks that was easy, too. I have made my first two transfers and just have to wait for them to clear. The interest rates are better than other accounts that i have looked at and there are no fees for normal transactions.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Ally Bank Reviews

Bwasham1959's Profile Image

Reviewed by Bwasham1959

Nov 29th 2014

1 out of 5 marks

Ally Lies To Credit Bureaus

We bought a new $40000 car and the dealer had the car financed through ally. Five months later a drunk hit our car and totaled it. The drunks insurance paid for most of the amount owing against the car. My gap insurance paid the rest. Ally was notified and knew they would be paid. The entire amount for the car was paid but it took three months for the insurance companies to work it out. Ally was paid in full. When i went to buy a home i found ally had reported to the credit bureaus we were 90 days late. I have disputed and ally continues to lie. We are seeing ally for damages. Stay away from Ally.

Is this review helpful? ▲ Yes 2 ▼ No 0

jgwr1206's Profile Image

Reviewed by jgwr1206

Feb 9th 2015

4 out of 5 marks

Very Little To Complain About

I love Ally, mostly for it's interest rates and lack of any atm fees anywhere. My only smallish gripe is that to change my wife's name on the account or add someone to a joint account, ally still requires faxing or mailing in a bunch of documents. Who has a fax anymore?

Is this review helpful? ▲ Yes 2 ▼ No 0

Post a review View all Reviews