Overall Rating

MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A+

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Ally Bank Customer Review

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dbleze's Profile Image

4 out of 5 marks

Reviewed by dbleze

Jun 1st 2012

Use for High Rates and ATM Fee Reimbursement

I use this checking and savings account for their high rates. I like the free checks and high rates, but the delay in getting deposits credited after the transfer is initiated is a concern. Money comes out of my other account on day 2 and then it is day 4 when it shows up in the Ally account and still not available until day 5.

Accounts statements are accurate and reimbursement of ATM fees is outstanding.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Ally Bank Reviews

Reuben518's Profile Image

Reviewed by Reuben518

Dec 22nd 2013

5 out of 5 marks

Mobile Bank is superb!

I have banked with so many banks both online and via mobile. I've practically tried them all! Ally's mobile banking is not only easy, all the features are awesome! Their mobile banking features and the way it was put together beats Citibank, Chase, TD Bank, HSBC, Bank of America and so many others. Great Job, Ally!

Is this review helpful? ▲ Yes 3 ▼ No 0

gsmiller's Profile Image

Reviewed by gsmiller

Mar 5th 2014

5 out of 5 marks

A bank I actually like

I don't understand all the hate against Ally Bank in previous reviews. I have had a checking account with Ally since 2011, after my local bank screwed me on overdraft fees, and have been very satisfied since. Signing up is painless, much less than what I have experienced at other online-only banks, and their website is very easy to use. In 2012 all of my debit card transactions were suddenly being declined and upon calling Ally it turned out my card number had been stolen so they froze my debit card. I wish they had notified me, but getting a new card was easy and I was not responsible for the fraudulent charge. I have only incurred one overdraft fee of $9 since banking with Ally and it was due to my own negligence. If you're tired of old-fashioned banking and their fees I highly recommend Ally Bank.

Is this review helpful? ▲ Yes 5 ▼ No 0

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