MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I use this checking and savings account for their high rates. I like the free checks and high rates, but the delay in getting deposits credited after the transfer is initiated is a concern. Money comes out of my other account on day 2 and then it is day 4 when it shows up in the Ally account and still not available until day 5.
Accounts statements are accurate and reimbursement of ATM fees is outstanding.
First of all their log in page is hard to find. They have auto log in That means AUTOMOBILE NOT automatic sign in Well what if the automobile log in was for a boat or a motorcycle? THEY need to spell out the word automobile so they won't waste my time thinking its automatic log in. These egg head can't think pass their brain. Time to move to a real on line bank were I can bank on line NOT ON THE PHONE!!!
After searching and dealing with several banks, I found Ally bank to be the best so far in all aspects of on-line banking including yield, website, customer service, statements, offering for a trust account, setting up transfer links between Ally and local bank, etc. etc.