Overall Rating

MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A+

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Ally Bank Customer Review

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dbleze's Profile Image

4 out of 5 marks

Reviewed by dbleze

Jun 1st 2012

Use for High Rates and ATM Fee Reimbursement

I use this checking and savings account for their high rates. I like the free checks and high rates, but the delay in getting deposits credited after the transfer is initiated is a concern. Money comes out of my other account on day 2 and then it is day 4 when it shows up in the Ally account and still not available until day 5.

Accounts statements are accurate and reimbursement of ATM fees is outstanding.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Ally Bank Reviews

Bwasham1959's Profile Image

Reviewed by Bwasham1959

Nov 29th 2014

1 out of 5 marks

Ally Lies To Credit Bureaus

We bought a new $40000 car and the dealer had the car financed through ally. Five months later a drunk hit our car and totaled it. The drunks insurance paid for most of the amount owing against the car. My gap insurance paid the rest. Ally was notified and knew they would be paid. The entire amount for the car was paid but it took three months for the insurance companies to work it out. Ally was paid in full. When i went to buy a home i found ally had reported to the credit bureaus we were 90 days late. I have disputed and ally continues to lie. We are seeing ally for damages. Stay away from Ally.

Is this review helpful? ▲ Yes 2 ▼ No 0

jgwr1206's Profile Image

Reviewed by jgwr1206

Feb 9th 2015

4 out of 5 marks

Very Little To Complain About

I love Ally, mostly for it's interest rates and lack of any atm fees anywhere. My only smallish gripe is that to change my wife's name on the account or add someone to a joint account, ally still requires faxing or mailing in a bunch of documents. Who has a fax anymore?

Is this review helpful? ▲ Yes 2 ▼ No 0

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