Overall Rating

MyBankTracker Grade

C+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

1,473
Branch Locations

TD Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
HSBC Bank
Add
Bank Reviews
Capital One
Add
Compare Banks

TD Bank Customer Review

Post a review
WorriedCustomer's Profile Image

1 out of 5 marks

Reviewed by WorriedCustomer

Jul 11th 2012

Tdbank Don't Protect Your Identity!!!!

I just want to share my bad experience and the nightmare that tdbank is giving to me...!!!... I got a call from tdbank fraud department telling me that one of tdbank’s employees gave out my personal information (name, address, social security number and account number ) without my consent to an unauthorized party... The customer service representative at fraud department ( named ms. Stacy) whom i spoke with, told me that this happened “mistakenly or in purposely ”

i am very concerned about this situation and, i cannot believe that such financial institution can have such inexperience employees working and handling such sensitive information. Ms. Stacy tried to calm me down telling me that this “it might happened” and that this situation is under investigation, but it was too late because at the beginning of our conversation she clearly said, “that it happened”. I am in state of shock to know that my personal information is out there in some criminal’s hand, and this is issue is causing such state of intranquility and anxiety to me. I can not believe that this institution doesn’t has the proper security systems and resources to protects the identity of their customers and, i am demanding to have more information about this issue in what happened and how this happened. Obviously tdbank don't know how to handle your personal information.. How is possible that kind of leak!!!.. This issue is creating such of state of anxiety and paranoid to my persona and i've been calling and sending letters to get a response in how this happened and when... And all that they tell me that is "under investigation"... This is scary!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other TD Bank Reviews

rolly111's Profile Image

Reviewed by rolly111

Jan 12th 2015

5 out of 5 marks

TD Bank an Excellent Bank

I did some business with TD Bank recently and was very pleased with the professionalism and friendliness of everyone. It was a great experience.

Is this review helpful? ▲ Yes 1 ▼ No 0

thenextoneup5's Profile Image

Reviewed by thenextoneup5

Dec 17th 2014

4 out of 5 marks

Too Many Fees

Too many fees associated with the checking account. Better to bank with online banking.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews