I have had two fraudulent issues on my account so at last i went to close my account and was dumb enough to open another now they froze my new account cause of overdraft fees from my old account that should have been closed. I spoke to the supervisor of overdraft dept and he was rude. They do not know how to treat their customers
The worst bank i have ever dealt with! There on line banking is a joke and most of their customer service people don't know what they are doing!
They changed my debit card status to "only deposit". Aparently the way to change itâ´s status was calling to loss prevention. They couldnâ´t unblocked and they asked me to go to a branch to verify my identity. That seems reasonable but it was late evening and all the brunches were close. I couldnâ´t get any cash neither pay with my card, itâ´s not big deal when your are at home but if you are in a situation that really need money it is a huge problem. I am goint to the brunch to cancel my account, thanks!!!