I used my overdraft to make one purchase. There were other debits made prior to using the overdraft priviledge, but I had funds available for them. But TD Bank decided to slide the overdraft purchase ahead of the other normal debits. This caused all of my prior debits to bounce. Of course they paid it to collect these bogus fees. Now it is costing me 140.00 in fees for 25 dollars in purchases! Absolutely ridiculous and it seems illegal!!
For weeks now I have stood in line at this bank for 20 or more minutes no matter what time of day I go. There is NEVER more than two tellers and today we had only one at 9:30 in the morning. This branch is a disgrace and your slogan "America's Most Convenient Bank" is the bigger joke as you are standing in line viewing your monitors that promote: "I'm in and out and on my way," TD treats me like a king," "They know me by name," etc., etc. What a joke! The only true statement on your video is that you offer free lollipops and dog biscuits..this branch doesn't even offer free pens anymore...really is that what your clients really want? I have four separate accounts with TD and I'm going to close all of them and encourage my friends and family to do the same. Convenient, you are not!
very bad help when discuting loan needed.dont understand client need and type of job.