MyBankTracker rated U.S. Bank based on the following criteria that includes
real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights
the financial health and stability of the bank.
US Bank systems are incapable to provide correct security question on file. The system requires security question as if I logging in for the first time. To make matter worse the system supplies the first question on their list, not the one I choose to answer (which happens to be second on the list). Since there is no answer it take info I provide as a wrong answer. Accordingly makes it impossible to login. More »
Lately I've noticed a great decline in customer service at US Bank. They seem to have the least competent people on their payroll. From the branches to phone banking to internet banking. They all have one thing in common: truly incompetent. More »
With recent announcements of job cuts coming from Bank of America, UBS and the United States Post Office, it is refreshing to see one financial institution introducing projects that will create jobs. More »
Was just informed by letter that USbank has instituted a monthly checking fee charge of $8.95 ($6.95 per month if the account is paperless) for customer checking accounts with deposits of less than $1500 per month. Just another way to discriminate against the unemployed and poor -- and circumvent banking fee regulations. More »