I have had Wachovia bank since I was 17(a very long time ago). For years I didn't have problems until about 2 or 3 years after wells fargo bought them out. They started charging outragous fees for each account which I luckily bi-passed by having direct deposit and a good job ! Well one day I deposited a check that had evidentally been a bad check .... Ok no big deal except for the fact that they withheld ALL of my funds until they were able to close my account (this process took about 10 days). Not only did this upset me but they were not going to call me and let me know what was going on !!!! They said they were just going to send me a check with my funds and send me a letter saying my account had been closed. So I was irate about that. I had asked them if I could retreive my funds from a branch in cash because I really could not wait for a check in the mail , my kids were hungry , I needed diapers and I needed gas to get to work ! , they said no . This was the worst week of my life. Because of this bank my kids went hungry and I had to use hand towels for diapers. It did not matter how long I had been a client or the fact that Ive never had a bad check. They disgraced me. For this reason I would never recommend this bank.
What an incredible find to have a bank (on my way home) stay open until 7 pm and Saturday extended hours!
Although a cozy branch, everyone there is extremely professional and welcoming. The transactions are smooth and extremely easy. I am a local business owner and so happy to find a Wells Fargo Branch where I shop (especially when it's my turn to cook!) at Von's Rim Rock!
I wish them continued success and hope they continue to thrive at this location!
Excellent 5 Star!!!
Palm Springs Door & Window Company
Not only was I charged $80 due to bank errors and communication errors, I was treated extremely disrespectful when I called the customer service line in order to fix these fees. My account was continually in the positive way over any charge that occurred on my account when they stated that I overdrafted. When I called they claimed that all these transactions occurred on the same day when some of them did not post until the next day. Also I have signed a waiver saying that if my account were to be negative at any point my transactions would be declined. This also has never happened. Apparently my account was positive when I used my card, but also negative to where they could charge me a fee. Obviously I closed my account and I will never bank with them again! They charge monthly fees of $10 which should be waived if you use your credit card more than 10 times in a month, but they never actually waive them. Unless you call them and complain. And that's a courtesy not a bank error. For every one out there looking to open a banking account I would stay far away from Wells Fargo!!!