They are the worst bank, crook, thief, liar, cheater. They always find a way to screw you over. Even when you deposit cash, fees are charged to account. Bank no longer providing proper services due to lack of training and constant replacing of tellers. Be prepared to wait 20 minutes or more at drive thru. Be prepaired for your payment to be posted in account unknown to you and get call from wells fargo's collection agent, rude, nasty low life, then make excuses. Hires untrained staff for substandard service. Many long term emplyees are leaving that never made mistakes. Managers are nasty, rude, disrespectful. Will accuse you of something out of air. Give you all nice promise in commerciasl but time come never there to help. No legit assistance to loyal long time customer. Takes bail out money belonging to people and profits form it. When time comes to help good legit customer they kick your behind with white lies. Manager scares good empolyees so they will not say anything going wrong by upper managment. Since wachovia bought by wells fargo everything has gone to the toilet,. Wells fargo upper level management work with theory of fear and intimidation so honest employee and coustomer will not raise their opinion. They screwd me crediting my payment to another one of my accounts and despite having money in their bank, regadless of seeing my receipt from their own bank did not give me credit. Quite contrary harrased me with calls from collection agency. They did not want to admit any wrong doing on their part. Everything is someone else mistake, taking deposit in my business account even with seeing proof of checks deposited had been cleared and money in wells fargo refused to credit my account, admitted knowing that it is fraud, told me it is bank policy, was told branch manager desides who get credit at the same time branch manger says it is done by wells fargo, it is not in his hand. Everyone lies and blame other while me and my business suffered.
Be careful of the credit card you get from Wells Fargo. I have good credit may not be the best but after my promotion rate period was over Wells Fargo awarded me a 25.99% interest rate. According to them I might as well have filed for bankruptcy with in the last 7 years. And the best part they do not have to provide an explanation for there interest rate decision.
Attempted to close out accounts over 2 years ago. Even after getting what was supposedly my exact balances on that date, they left $1. 13 in an account. On 11/17/2014 i received a notice stating that in december 2014 they would begin charging me a $10. 00 monthly service fee. I called immediately and was told they had to reactivate my account to be able to close it. Told that it would take 2 business days, i called back on wednesday 11/19/14.
Not reactivated. Told to call back thursday 11/20/14 not reactivated. Told to call back friday 11/21/14. Not reactivated and i had been lied to so far. Nobody had submitted the reactivation request. I am so very tired of the moronic liars working for wells fargo. I have now been told to call back on 11/26/14. I hope wells fargo loses all of their customers!