MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
They are the worst bank, crook, thief, liar, cheater. They always find a way to screw you over. Even when you deposit cash, fees are charged to account. Bank no longer providing proper services due to lack of training and constant replacing of tellers. Be prepared to wait 20 minutes or more at drive thru. Be prepaired for your payment to be posted in account unknown to you and get call from wells fargo's collection agent, rude, nasty low life, then make excuses. Hires untrained staff for substandard service. Many long term emplyees are leaving that never made mistakes. Managers are nasty, rude, disrespectful. Will accuse you of something out of air. Give you all nice promise in commerciasl but time come never there to help. No legit assistance to loyal long time customer. Takes bail out money belonging to people and profits form it. When time comes to help good legit customer they kick your behind with white lies. Manager scares good empolyees so they will not say anything going wrong by upper managment. Since wachovia bought by wells fargo everything has gone to the toilet,. Wells fargo upper level management work with theory of fear and intimidation so honest employee and coustomer will not raise their opinion. They screwd me crediting my payment to another one of my accounts and despite having money in their bank, regadless of seeing my receipt from their own bank did not give me credit. Quite contrary harrased me with calls from collection agency. They did not want to admit any wrong doing on their part. Everything is someone else mistake, taking deposit in my business account even with seeing proof of checks deposited had been cleared and money in wells fargo refused to credit my account, admitted knowing that it is fraud, told me it is bank policy, was told branch manager desides who get credit at the same time branch manger says it is done by wells fargo, it is not in his hand. Everyone lies and blame other while me and my business suffered.
Tried to get a payroll check cashed at the drive up teller. My husband and I bank somewhere else but the check was cut from the employer's Wells Fargo account, any other bank would cash it right? Not this one, they want you to come inside and inconvenience yourself while you are in a hurry and talk to a banker about setting up an account. If I have told you that I simply want to cash the check and that I am already happy with where I have been banking for ten years- leave me alone and cash the check. Perhaps it is policies like this that inconvenience the customers that are keeping people from banking with you in the first place. If you are so hard up for accounts that you have to force feed your pitch you may want to re evaluate.
Unfortunately my bank was taken over by WF since then banking has been a painful experience. Everything is outsource to somewhere else and you have to try to get through the maze of 800 numbers and talking to voice recordings. Strange banking errors like canceling transactions that I did and me having to call why- no explanations or apologizes to customers. Addition errors at the local branch with deposits... Horrid!