They are the worst bank, crook, thief, liar, cheater. They always find a way to screw you over. Even when you deposit cash, fees are charged to account. Bank no longer providing proper services due to lack of training and constant replacing of tellers. Be prepared to wait 20 minutes or more at drive thru. Be prepaired for your payment to be posted in account unknown to you and get call from wells fargo's collection agent, rude, nasty low life, then make excuses. Hires untrained staff for substandard service. Many long term emplyees are leaving that never made mistakes. Managers are nasty, rude, disrespectful. Will accuse you of something out of air. Give you all nice promise in commerciasl but time come never there to help. No legit assistance to loyal long time customer. Takes bail out money belonging to people and profits form it. When time comes to help good legit customer they kick your behind with white lies. Manager scares good empolyees so they will not say anything going wrong by upper managment. Since wachovia bought by wells fargo everything has gone to the toilet,. Wells fargo upper level management work with theory of fear and intimidation so honest employee and coustomer will not raise their opinion. They screwd me crediting my payment to another one of my accounts and despite having money in their bank, regadless of seeing my receipt from their own bank did not give me credit. Quite contrary harrased me with calls from collection agency. They did not want to admit any wrong doing on their part. Everything is someone else mistake, taking deposit in my business account even with seeing proof of checks deposited had been cleared and money in wells fargo refused to credit my account, admitted knowing that it is fraud, told me it is bank policy, was told branch manager desides who get credit at the same time branch manger says it is done by wells fargo, it is not in his hand. Everyone lies and blame other while me and my business suffered.
Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.
There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.
we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.