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Wells Fargo Customer Review

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rlk2013's Profile Image

2 out of 5 marks

Reviewed by rlk2013

Jan 4th 2013

Confusion Rules The Bank. We Get Conflicting Answers And Poor Service. I Would Not Recommend This Bank Keep Looking.

We went into a branch to discuss the changing our checking account level with a banker. After waiting a couple of weeks i went in to close the old accounts. Found out the new checks were not ordered accounts were not linked as we had been told they were. For five months we have needed to contact the bank because of fees being charged that should not be. We do not get an answer as to why we are charged, just the list of requirements to avoid fees. Today we were told the $10,000 monthly balance, is a $10,000 monthly deposit. I would be rotfl if it was't our money. This same banker changed our account level without our approval. We now have to wait to get it corrected. While we have been wf customers for many years the quality our service from wf has been in a study decline. We will not be using wf any longer than to fix the current mess the bankers have made. There have been some good bankers out there, but too many are not to stay.

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Other Wells Fargo Reviews

Readthefineprint's Profile Image

Reviewed by Readthefineprint

Nov 24th 2014

1 out of 5 marks

Credit Card Service

Be careful of the credit card you get from Wells Fargo. I have good credit may not be the best but after my promotion rate period was over Wells Fargo awarded me a 25.99% interest rate. According to them I might as well have filed for bankruptcy with in the last 7 years. And the best part they do not have to provide an explanation for there interest rate decision.

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VinBar's Profile Image

Reviewed by VinBar

Nov 21st 2014

1 out of 5 marks

Worst Bank Ever

Attempted to close out accounts over 2 years ago. Even after getting what was supposedly my exact balances on that date, they left $1. 13 in an account. On 11/17/2014 i received a notice stating that in december 2014 they would begin charging me a $10. 00 monthly service fee. I called immediately and was told they had to reactivate my account to be able to close it. Told that it would take 2 business days, i called back on wednesday 11/19/14.

Not reactivated. Told to call back thursday 11/20/14 not reactivated. Told to call back friday 11/21/14. Not reactivated and i had been lied to so far. Nobody had submitted the reactivation request. I am so very tired of the moronic liars working for wells fargo. I have now been told to call back on 11/26/14. I hope wells fargo loses all of their customers!

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