I have been a customer of wachovia for more than a decade, 18 years to be exact. I decided to keep my account when wachovia became wells fargo because i was told i would not be charged any service fees. I recently recieved an email stating that i would be charged service fees each month with certain exceptions. In my opinion it's not fair, i was told i would not be charged but suddenly i am. Wells fargo is going to loose many customers, i doubt they even care. You want us (customers) to pay you all to send our money around the world. This is a joke. Money hungry bastards. I will be closing this account and going with a credit union asap!
Twice I have given cash to tellers, they take the money to the back and return to tell me my cash balance was less than what I had given them. First time $100 (about 5 months ago). Second time, $50.
I count my cash three times before I makes drops for my business or change from smaller to larger bills. I've used several Wells Fargo branches in the area and have never had an issue except for this particular one and it's happened twice ... Something is not right.
I voiced my concern with the manager and the tellers drawer was counted but she did not use her drawer. She went to the back to count the cash. The manager said that the teller could not have taken it because there are cameras. OK??? Let me see the video! They did not let me see video.
DO NOT USE THIS BRANCH! Something is not right. DO NOT ALLOW A TELLER TO COUNT YOUR MONEY UNLESS THEY ARE IN FRONT OF YOU!!
I have checking, savings and brokerage accounts at wells fargo. I noticed that my online access to my checking account was not available. So any reconciliation I intended to do was impossible. The next day I tried to issues trades on the brokerage account (around 9:30am Mondday). However the brokerage link never returned a response.
I went to another institution to transfer the brokerage account to a more reliable service. Now I see a $95.00 charge for a "termination fee".
I am closing all my accounts after this.
I suggest that you reconsider doing any kind of business with Wells Fargo. If you have an account, get your money and get it to another more reliable service provider. Be careful though. Wells will gouge you if they are able. I suggest going to the bank and requesting CASH.