nov. 15th 2012, I had $175 in overdraft charges for transactions less that $1 but they were in 5 separate transactions in a pending status, therefore i was charged $35 per transaction. Totaling $175 in fees, I called to get these fees removed and get help CONSIDERING Christmas is just one paycheck away! I am a single TEEN mother doing it on my own without any help from the state or anyone for that matter and to be robbed blind by the people you TRUST with your money! NEVER BANK WITH THEM!!
Wells Fargo is a customer-hostile operation and this branch fits their mold. It took the rep over an hour to open a new checking account and it originally charged over $30/month in fees. When I deposited a big check, they refused to release the funds for 10 days even though it was drawn on the Northern Trust Bank and came from a major investment firm. It seemed very unethical -- why do they get to use my money for 10 days before they release it to me? It clears overnight as an ACH deposit. It's called "kiting a check" and it's supposed to be illegal. Virtually every employee I have dealt with at this branch for different simple services, such as safe deposit box access or depositing a large amount of change, has had a "can't do" attitude and has been sort of rude and dismissive. Go to another bank where they don't withhold your money for a week and a half and treat you with more professionalism than you will ever find at Wells Fargo.
This is the place to be for your banking needs, My experience was wonderful on my first visit. The bank Manager and the employees are very Professional and Friendly, I am very happy to be a customer of this bank.