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Wells Fargo Customer Review

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blessed's Profile Image

3 out of 5 marks

Reviewed by blessed

Jul 29th 2012

Very pleasant experiance

I Went to open a bank account after 6 months of problems with Chase and the custermor service specialist Jessica Phan instantly made me feel welcome and valued. She has such a pleasant personality and personal charm and was very professional all in all the best banking experience yet long may it continue.

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Other Wells Fargo Reviews

mvega3's Profile Image

Reviewed by mvega3

Aug 29th 2014

1 out of 5 marks

Frances Almestica-Thanks so much for your help

I had to say that I was very pleased with her customer service. Fraces Almestica (Emaus, Pa. Branch) was able to help me look for and old transaction I needed to rewiew to complete the purchase of my new home. Since Alarik Aguilar,(Emaus, Pa. Branch) left me half way with the problem when I first walked in, Ms. Almestica took the time and was very helpful, patient, and polite.

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hbmarie1005's Profile Image

Reviewed by hbmarie1005

Aug 28th 2014

1 out of 5 marks

Started Out Great

At first this was my secondary bank, i didn't even mind that they transferred a dollar to my savings every time i used my debt card (which is in my opinion another way banks try to get you to go into the negative) but this month they without warning changed the rules on my checking account and charged me 10$ for the privilege of banking with them. They would only refund 25% of it and none to my boyfriend's account (also all of the money in his savings magically disappeared and customer service can't tell him why) not to mention a fifty dollar purchase that did a magical disappearing reappearing act on my checking, so, so long wells fargo, switched to a no monthly fee account unti i find a decent bank.

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