Overall Rating

B
Grade

Wells Fargo Report Card

Overall rating score 55%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

6,236
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
Citibank
Add
Bank News
Bank of America
Add
Compare Banks

Wells Fargo Customer Review

Post a review
hlamerdin's Profile Image

1 out of 5 marks

Reviewed by hlamerdin

Jan 7th 2013

Worst Bank Ever!!

I have been banking with this company for over ten years now and the screw me every chance they get; hitting me the hardest when I am in a financial rut. I was late on one payment by a week and they were hounding me. I set up a payment with the bank and they took a 100 dollars more than they were suppose to. When I called about the error, I was on the phone for over an hour and transferred at least six times to different departments. At the end of it all, no one was able to help me and ultimately failed to resolve their mistake. In the long run, I ended up paying an extra 35 dollars for their mistake. Needless to say, I am finally switching to Golden 1.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

IBGreene's Profile Image

Reviewed by IBGreene

Apr 19th 2014

1 out of 5 marks

Customer Hostile Bank

Wells Fargo is a customer-hostile operation and this branch fits their mold. It took the rep over an hour to open a new checking account and it originally charged over $30/month in fees. When I deposited a big check, they refused to release the funds for 10 days even though it was drawn on the Northern Trust Bank and came from a major investment firm. It seemed very unethical -- why do they get to use my money for 10 days before they release it to me? It clears overnight as an ACH deposit. It's called "kiting a check" and it's supposed to be illegal. Virtually every employee I have dealt with at this branch for different simple services, such as safe deposit box access or depositing a large amount of change, has had a "can't do" attitude and has been sort of rude and dismissive. Go to another bank where they don't withhold your money for a week and a half and treat you with more professionalism than you will ever find at Wells Fargo.

Is this review helpful? ▲ Yes 2 ▼ No 0

Charlie0100's Profile Image

Reviewed by Charlie0100

Apr 21st 2014

5 out of 5 marks

Thank you for making me feel at home in your bank.

This is the place to be for your banking needs, My experience was wonderful on my first visit. The bank Manager and the employees are very Professional and Friendly, I am very happy to be a customer of this bank.

Is this review helpful? ▲ Yes 1 ▼ No 1

Post a review View all Reviews

Sumit your question by creating a free account

Already a member?