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B
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Wells Fargo Report Card

Overall rating score 55%
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Wells Fargo Customer Review

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hlamerdin's Profile Image

1 out of 5 marks

Reviewed by hlamerdin

Jan 7th 2013

Worst Bank Ever!!

I have been banking with this company for over ten years now and the screw me every chance they get; hitting me the hardest when I am in a financial rut. I was late on one payment by a week and they were hounding me. I set up a payment with the bank and they took a 100 dollars more than they were suppose to. When I called about the error, I was on the phone for over an hour and transferred at least six times to different departments. At the end of it all, no one was able to help me and ultimately failed to resolve their mistake. In the long run, I ended up paying an extra 35 dollars for their mistake. Needless to say, I am finally switching to Golden 1.

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Other Wells Fargo Reviews

IBGreene's Profile Image

Reviewed by IBGreene

Apr 19th 2014

1 out of 5 marks

Customer Hostile Bank

Wells Fargo is a customer-hostile operation and this branch fits their mold. It took the rep over an hour to open a new checking account and it originally charged over $30/month in fees. When I deposited a big check, they refused to release the funds for 10 days even though it was drawn on the Northern Trust Bank and came from a major investment firm. It seemed very unethical -- why do they get to use my money for 10 days before they release it to me? It clears overnight as an ACH deposit. It's called "kiting a check" and it's supposed to be illegal. Virtually every employee I have dealt with at this branch for different simple services, such as safe deposit box access or depositing a large amount of change, has had a "can't do" attitude and has been sort of rude and dismissive. Go to another bank where they don't withhold your money for a week and a half and treat you with more professionalism than you will ever find at Wells Fargo.

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CoreyRamsey's Profile Image

Reviewed by CoreyRamsey

Apr 17th 2014

1 out of 5 marks

Fee for this, charge for that!

I find charging my bank account every month a joke!!! And on top of that ,you charge when I transfer my money to other accounts , not associated with "Wells Fargo". Then when it comes to my account number; I have to either call or luckily have an old statement with an account number on it, to get my account number. For some reason after all the security I go through signing on, I can't see my full account number ... I needed it to set up a payment, because if I tried to send it out that day using your bill pay, you charge a fee!!!! It's insane!!!! Navy federal is my other bank, and I've been out of the military for over two years now. I still have it because having Wells Fargo ( only because I have a school loan still) is a pain in my butt. And for some reason my tax lady sent my taxes to that account. Navy federal doesn't charge me for having an account, I can see my full account number!!!...they don't charge me for fruitless bill pay payments being sent out that day, either. Anyway, thanks for making life more trouble some than it should be!

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