I have been banking with this company for over ten years now and the screw me every chance they get; hitting me the hardest when I am in a financial rut. I was late on one payment by a week and they were hounding me. I set up a payment with the bank and they took a 100 dollars more than they were suppose to. When I called about the error, I was on the phone for over an hour and transferred at least six times to different departments. At the end of it all, no one was able to help me and ultimately failed to resolve their mistake. In the long run, I ended up paying an extra 35 dollars for their mistake. Needless to say, I am finally switching to Golden 1.
This branch greatly lacks customer service and respect. I tried to do a simple transaction and they refused. This is not the first time they have done this to me. I have multiple accounts with Wells Fargo and am a long time customer. I get very good service and am treated respectfully at other branches, but somehow this branch has been unable to do that. I do not recommend using this branch - go somewhere else!
Never bounced a check have no checks, 18k in the bank, 3 years, car loan never missed a payment for 2. 5 years or ever. Lending from this bank that took bailout money is predatory and higher than any others. The competence and lack of knowledge on their own companies policies feels like kindergardners talking about calculus. If you want excessive credit check (hard inquiries) and your time wasted on simple banking tasks that you must babysit to make sure the bank actually does it. Good luck