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Wells Fargo Customer Review

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kenny's Profile Image

2 out of 5 marks

Reviewed by kenny

Jan 15th 2013

bad customer service

I was with this bank for 18 years,

last time i was there i asked if i would be charged for cashiers check,afther i swiped my atm card they loked at my account and told me that i would not be charged for cashiers check, i left the bank , when i went back 20 minutes latter i was told that i would be charged $10.00 for each cashiers check?????? i was surprised how come they changed the olicy in 20 min, anyway i do not like theyre service anymore i closed the account, also i ben told that if i dont use my ATM card 20 times a month i would be charges monthly fee $5.00

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Other Wells Fargo Reviews

kattmom5aolcom's Profile Image

Reviewed by kattmom5aolcom

Jul 20th 2014

5 out of 5 marks

Super pleased

I have to say that my husband and I could not be MORE PLEASED with the handling of our retirement funds! We put my 401K and my husband's limited savings--both of which had lost money during the recession and were not gaining much back, in the hands of the Wells Fargo representative Mr Joseph Kirby here in Jacksonville. He has grown our money unbelievably well, and has FAR EXCEEDED our hopes. We never thought to say it, but "Here we come, travels and cruises!" The Lyles

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mhyatt7's Profile Image

Reviewed by mhyatt7

Jul 22nd 2014

1 out of 5 marks

Worst major bank in the US

I have had the misfortune to have to deal with Wells Fargo in New York City. Upon the passing of my parents, who held considerable assets in a local branch of the bank in New England, I became executor of their estates, and I needed to conduct business locally in Manhattan. Unlike their local banker in New England, who exhibited intelligence, competence, and compassion, Manhattan Wells Fargo bankers have been uniformly rude, uncaring, disrespectful of my time, and ill-informed about a wide range of financial matters. It is little wonder that I reduced those Wells Fargo accounts to next to nothing. There are many commercial banks in New York City. Choosing Wells Fargo means you adopt their icon, a stagecoach and horses. That symbol worked well in the late 19th century. Unfortunately, the bank's service is still mired in the past. Go elsewhere.

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