Overall Rating

MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

6,791
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
Citibank
Add
Bank News
Chase
Add
Compare Banks

Wells Fargo Customer Review

Post a review
kenny's Profile Image

2 out of 5 marks

Reviewed by kenny

Jan 15th 2013

bad customer service

I was with this bank for 18 years,

last time i was there i asked if i would be charged for cashiers check,afther i swiped my atm card they loked at my account and told me that i would not be charged for cashiers check, i left the bank , when i went back 20 minutes latter i was told that i would be charged $10.00 for each cashiers check?????? i was surprised how come they changed the olicy in 20 min, anyway i do not like theyre service anymore i closed the account, also i ben told that if i dont use my ATM card 20 times a month i would be charges monthly fee $5.00

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

casyk's Profile Image

Reviewed by casyk

Feb 18th 2015

1 out of 5 marks

Something Is Going On At The Bank

I went to cash checks and the whole bank is blocked off by cops, fire trucks and ambulance.. Couldn't get anywhere near the bank.. I called an hour or so after and no one is answering.

Is this review helpful? ▲ Yes 1 ▼ No 0

fszcze's Profile Image

Reviewed by fszcze

Dec 20th 2011

5 out of 5 marks

Never Had A Complaint With Wellsfargo

I would like to say i feel bad for all of the consumers griping about wellsfargo's banking practices, but they have been the only bank not to screw me over and i've been with them since 2006. I had tried chase, boa, wamu, and all of them screwed me over to a certain extent. Everyone i've always talked to at wellsfargo, no matter what hour of the day, was always friendly and caring - never had even one rude employee and i call them at least once every other month.

I have a savings and checking account with them (complete advantage and money market savings) and have yet to have one complaint with any department - everyone from new account setup people, to the people who helped me cancel an account (usually takes less than 30 seconds to do so each time i've done it), to the people who helped me dispute transactions and just look through my account have been nothing but friendly. Before you post, do realize that there are people like me who manage their account and can see through the excuses you've made to make someone else out to be the bad guy when the only person you truly could blame was yourself.

Nothing is hidden - all fees are laid out there for you, black and white, and if you respect the customer service representatives, they'll respect you, too. I plan on being a wellsfargo customer for many years. For all of you problem children, they truly don't want your business and the risk associated with those who can't balance a checkbook to save their life -- or their house. Best of luck to you all, and may your experiences force you to gain some new perspective on being a *responsible* adult.

Is this review helpful? ▲ Yes 1 ▼ No 2

Post a review View all Reviews