MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I was with this bank for 18 years,
last time i was there i asked if i would be charged for cashiers check,afther i swiped my atm card they loked at my account and told me that i would not be charged for cashiers check, i left the bank , when i went back 20 minutes latter i was told that i would be charged $10.00 for each cashiers check?????? i was surprised how come they changed the olicy in 20 min, anyway i do not like theyre service anymore i closed the account, also i ben told that if i dont use my ATM card 20 times a month i would be charges monthly fee $5.00
Long lines whether at drive thru or at the counter. No one is ever in a hurry. No such thing as multi tasking. Most employees are women on the order of 98%. You can count on PMS effecting your banking transaction.
Complaining to managers about employees does absolutely no good, at least in northern Lake County Florida. Branch manager at the Tavares 441 branch is a complete moron and totally incompetent. He needs to go. But my big complaint is with the tellers and one banker who condescendingly called me darling. And after I told her not to call me darling she called me sweatheart. This after a terrible interaction with her at the teller window where she had no business being, since she was not a teller.
Eustis office is just as bad. And the Mount Dora branch will lose your checks eventually and tell you that its your fault not theres.
Stay away and read all the bad reviews that are easily found all over the internet.
I am a 74 year old senior citizen, and needed one document notarized at Wells Fargo 3434 Tidwell in Houston, Texas. I arrived there at approximately 1:15 pm, signed in and was told to have a seat. I am partially unable to see in one of my eyes, and have other medical conditions. They had me waiting from 1:15 pm to approximately 2:20pm. Many customers came in and signed in after I did, but they disregarded me and called them. I went and complained on the length of time I was waiting. It was at that time, they called me in and signed the document that needed notarized. It only took three minutes to sign my document, but they had me waiting over an hour. This particular Wells Fargo has had bad customer service for a long time. I believe they really don't care about the community/customers at all. This is only a reflection on management at this particular branch. When it come to customer service this particular branch can not compete with Chase or Bank of America. I advise all customers to stay away from this Wells Fargo, especially the elderly and handicapped. The staff at this Wells Fargo will ignore the elderly and handicapped.