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Wells Fargo Customer Review

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Victor's Profile Image

1 out of 5 marks

Reviewed by Victor

Dec 27th 2012

bad experience

Bad place for your business. I run a small business and i run around all day to see my customers and get supplies. In banking industry it is a common practice to make checks out to "cash" so anyone can cash it. On Dec. 26 I got one of those checks and was on my way to cash it so i can get supplies for the customer. When I get to the bank there is a line but I decided to wait despite being short on time. 20 minutes later i finally got to see teller, someone named Deneen, and she tells me i can't cash it there and check has to be made out to my name. WTH aren't they familiar with banking industry standards? I just wasted 20 minutes that i did not have. This bank is bad for your business. I don't know how personal business is handled there, probably just as poorly, but businesses should stay away from them. This is not the first time i had hard time at this bank. I wrote this review because i'm angry i wasted my time which i could've spent working and a disappointed customer who now have to wait three days untill his check posts to my account. Just stay away from them.

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Other Wells Fargo Reviews

PalmSpringsDoor's Profile Image

Reviewed by PalmSpringsDoor

Jul 31st 2014

5 out of 5 marks

The best Wells Fargo Location with incredible hours!!! (7pm)

What an incredible find to have a bank (on my way home) stay open until 7 pm and Saturday extended hours!

Although a cozy branch, everyone there is extremely professional and welcoming. The transactions are smooth and extremely easy. I am a local business owner and so happy to find a Wells Fargo Branch where I shop (especially when it's my turn to cook!) at Von's Rim Rock!

I wish them continued success and hope they continue to thrive at this location!

Excellent 5 Star!!!

Jim Rider

Palm Springs Door & Window Company

www.palmspringsdoorandwindow.com

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charliegurak's Profile Image

Reviewed by charliegurak

Jul 30th 2014

1 out of 5 marks

Customer Service is HORRIBLE!

Not only was I charged $80 due to bank errors and communication errors, I was treated extremely disrespectful when I called the customer service line in order to fix these fees. My account was continually in the positive way over any charge that occurred on my account when they stated that I overdrafted. When I called they claimed that all these transactions occurred on the same day when some of them did not post until the next day. Also I have signed a waiver saying that if my account were to be negative at any point my transactions would be declined. This also has never happened. Apparently my account was positive when I used my card, but also negative to where they could charge me a fee. Obviously I closed my account and I will never bank with them again! They charge monthly fees of $10 which should be waived if you use your credit card more than 10 times in a month, but they never actually waive them. Unless you call them and complain. And that's a courtesy not a bank error. For every one out there looking to open a banking account I would stay far away from Wells Fargo!!!

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