They are the worst bank, crook, thief, liar, cheater. They always find a way to screw you over. Even when you deposit cash, fees are charged to account. Bank no longer providing proper services due to lack of training and constant replacing of tellers. Be prepared to wait 20 minutes or more at drive thru. Be prepaired for your payment to be posted in account unknown to you and get call from Wells Fargo's collection agent, rude, nasty low life, then make excuses. Hires untrained staff for substandard service. Many long term emplyees are leaving that never made mistakes. Managers are nasty, rude, disrespectful. Will accuse you of something out of air. Give you all nice promise in commerciasl but time come never there to help. No legit assistance to loyal long time customer. Takes bail out money belonging to people and profits form it. When time comes to help good legit customer they kick your behind with white lies. Manager scares good empolyees so they will not say anything going wrong by upper managment. Since Wachovia bought by Wells Fargo everything has gone to the toilet,. Wells Fargo upper level management work with theory of fear and intimidation so honest employee and coustomer will not raise their opinion. They screwd me crediting my payment to another one of my accounts and despite having money in their bank, regadless of seeing my receipt from their own bank did not give me credit. Quite contrary harrased me with calls from collection agency. They did not want to admit any wrong doing on their part. Everything is someone else mistake, taking deposit in my business account even with seeing proof of checks deposited had been cleared and money in Wells Fargo refused to credit my account, admitted knowing that it is fraud, told me it is bank policy, was told branch manager desides who get credit at the same time branch manger says it is done by Wells Fargo, it is not in his hand. Everyone lies and blame other while me and my business suffered.
I received a letter from Wells Fargo stating they were removing over $300 from my account stating Bank Error as the reason. I have been calling and asking for explanation for over 3 months with no success. If it is valid, so be it, however I would like proof and an option to understand and if necessary dispute. UNACCEPTABLE. I also asked for information on a home equity line of credit. Before I knew what was happening, they had pulled my and my fiancee's credit report, without permission or even a signature. All I wanted was information on the product to compare to other options. That ,of course, dinged both our credit scores for no reason;as it happens , their rates were much higher than what we already had.
We were trying to consolidate our debts in one loan so we could managed better our finances.
My wife and my daughter had both of them major "Brain" surgeries in a time frame of less than one year.
This type of medical procedures requires a lot of money. One of the most expensive in the health industry.
For my daughter we were charge $160,000 and for my wife $ 65,000. My health plan payed 90% of this charges leaving us with a balance of thousands of dollars to pay to the hospital and of course every time they did an MRI to both of them the charge was $350.00 for each and an MRI was done every 2 weeks to monitor the recovery from the brain surgery.
All of this added a balance to my credit cards of thousand of dollars, $ 45,000.00 to be more exact and this is why we try to use the services of Wells Fargo Bank applying for a debt consolidation loan.
We will never again go to Wells Fargo bank.
First they did not wanted to give us a loan for this amount because we were new customers and they did not know us, even with excelent credit score like the one I have.
Second the loan amount offered to us was with an interest rate of 15% when my credit cards the highest interest rate is 11%, I had to turn down the offer of lousy low loan with a very high interest rate, leaving us with 2 credit cards to pay plus the Wells Fargo loan, they are crazy or the people in charge of analyzing the loan applications don't know what they are doing, fire alll of them, you will be doing better Wells Fargo..