They are the worst bank, crook, thief, liar, cheater. They always find a way to screw you over. Even when you deposit cash, fees are charged to account. Bank no longer providing proper services due to lack of training and constant replacing of tellers. Be prepared to wait 20 minutes or more at drive thru. Be prepaired for your payment to be posted in account unknown to you and get call from Wells Fargo's collection agent, rude, nasty low life, then make excuses. Hires untrained staff for substandard service. Many long term emplyees are leaving that never made mistakes. Managers are nasty, rude, disrespectful. Will accuse you of something out of air. Give you all nice promise in commerciasl but time come never there to help. No legit assistance to loyal long time customer. Takes bail out money belonging to people and profits form it. When time comes to help good legit customer they kick your behind with white lies. Manager scares good empolyees so they will not say anything going wrong by upper managment. Since Wachovia bought by Wells Fargo everything has gone to the toilet,. Wells Fargo upper level management work with theory of fear and intimidation so honest employee and coustomer will not raise their opinion. They screwd me crediting my payment to another one of my accounts and despite having money in their bank, regadless of seeing my receipt from their own bank did not give me credit. Quite contrary harrased me with calls from collection agency. They did not want to admit any wrong doing on their part. Everything is someone else mistake, taking deposit in my business account even with seeing proof of checks deposited had been cleared and money in Wells Fargo refused to credit my account, admitted knowing that it is fraud, told me it is bank policy, was told branch manager desides who get credit at the same time branch manger says it is done by Wells Fargo, it is not in his hand. Everyone lies and blame other while me and my business suffered.
Bad customer service and staff didn't know what they were doing. I was trying to cash out a check and a lady named ava asked me stupid question like who gave me the check...... I told her the person's name was on the check she said no, then i had to show her... How did she even get this job? First she told me it's a bad check then said it's good to go, i asked if i can cash it out at the window, she replied yes. When i went to the window, the staff told me the cash wasn't available until the day after. These confused staff waste customers' time, don't recommend this place at all.
I have a loan with Wells Fargo that I have unfortunately fell behind on. I am a few months behind on my monthly payment and I realize that is my fault, however, the amount that WF is charging me is ridiculous!
Most banks/financial institutions will charge you what your past due + some late fees. Not Wells Fargo. They double each month that you're past due.
So instead of being a few hundred past due, I am over $2,000 past due because of how Wells Fargo rolls compounds each month into the next!
It's ridiculous and I'm so furious! HOW AM I SUPPOSED TO CATCH UP when they're constantly compounding each month?
Stupid Wells Fargo..how do they expect me to now try and pay back over $2,000? What's wrong with them!