MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Pnc bank is one of the most ruthless and profit hungry banks that i have had the chance to encounter thus far in my life. I have both a savings and checking account at this bank. I also have the displeasure of having a mortgage with this bank. The staff is unprofessional and unknowledgeable.
I have had more than one identity theft occurrence with this bank and no one was able to notify me until i was ~$3500 in debt. This bank refused to reimburse me after an investigation and threatened to foreclose on my house when i had a negative balance in my account (due to the theft). Thank you family and friends for helping me out when i needed you! If there are other banking options that you can utilize, i would implore you to do so. Do not do business with this bank if you can avoid it.
The customer service at this PNC branch has exceeded my expectations. Manager David Landals helped me get organized in a way that has helped me grow my business. I recommend that any young entrepreneur or start up to get signed up with their business banking services as it can be difficult for an artist/creative person to get organized. David's patience and zen-like quality made it much easier.
I was at this bank to open a new bank account. Since i had a negative account that was closed and i paid it in full after a month, the pnc verification center wanted the branch manager to request a bypass code.
The branch manager MARY SUDHERS acted as if she tried her best and i believed her. Later when i talked to the pnc over phone, they weresurprised to see that she had denied me to request the code and the bank was ready. Dont go to her.