Pnc bank is one of the most ruthless and profit hungry banks that i have had the chance to encounter thus far in my life. I have both a savings and checking account at this bank. I also have the displeasure of having a mortgage with this bank. The staff is unprofessional and unknowledgeable.
I have had more than one identity theft occurrence with this bank and no one was able to notify me until i was ~$3500 in debt. This bank refused to reimburse me after an investigation and threatened to foreclose on my house when i had a negative balance in my account (due to the theft). Thank you family and friends for helping me out when i needed you! If there are other banking options that you can utilize, i would implore you to do so. Do not do business with this bank if you can avoid it.
I have a great experience every time I come there the tellers are so friendly
Worst bank ever' they are too big and inefficient to provide good service. It took 9 days to process a bank to bank payment. I was forced to place a stop payment on the bak to bak draft payment. I had to go to a branch to make my home equity line payment. They receive my payment 3 days before the due date. However, they arbitrarily freeze my account. I received a piece of pauper statin that freeze my account due to default despite that they received my payment ahead of time and $19,970 more than the minimum payment. The piece of paper has initials JG, no information about my rights, nor a disclosure where to summit a grievance or complaint. I had to submit a complaint at Consumer Financial Protection Bureau to fight for this abusive behavior of PNC Bank