Overall Rating

MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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PNC Bank Customer Review

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kristinawoods's Profile Image

1 out of 5 marks

Reviewed by kristinawoods

May 23rd 2012

Incredibly Horrible

Pnc bank is one of the most ruthless and profit hungry banks that i have had the chance to encounter thus far in my life. I have both a savings and checking account at this bank. I also have the displeasure of having a mortgage with this bank. The staff is unprofessional and unknowledgeable.

I have had more than one identity theft occurrence with this bank and no one was able to notify me until i was ~$3500 in debt. This bank refused to reimburse me after an investigation and threatened to foreclose on my house when i had a negative balance in my account (due to the theft). Thank you family and friends for helping me out when i needed you! If there are other banking options that you can utilize, i would implore you to do so. Do not do business with this bank if you can avoid it.

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Other PNC Bank Reviews

Allison's Profile Image

Reviewed by Allison

May 26th 2015

5 out of 5 marks

Attentive Staff, Helpful Manager

The customer service at this PNC branch has exceeded my expectations. Manager David Landals helped me get organized in a way that has helped me grow my business. I recommend that any young entrepreneur or start up to get signed up with their business banking services as it can be difficult for an artist/creative person to get organized. David's patience and zen-like quality made it much easier.

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Aero1987's Profile Image

Reviewed by Aero1987

May 22nd 2015

1 out of 5 marks

Played around

I was at this bank to open a new bank account. Since i had a negative account that was closed and i paid it in full after a month, the pnc verification center wanted the branch manager to request a bypass code.

The branch manager MARY SUDHERS acted as if she tried her best and i believed her. Later when i talked to the pnc over phone, they weresurprised to see that she had denied me to request the code and the bank was ready. Dont go to her.

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