I gave them ernest money on a house i am buying back in april 17th. Going into july 4th now. They have asked me for 3 extentions so they can get the paperwork done. Have had 2 closing dates set. Both of them were cancelled by them. Please beware. We have a new date set for july 6th. This is a nightmare. Going into 4 months.
I have banked with all major banks over the last 50 years and i work in the lending industry! PNC mortgage is a complete joke and lie to their customers about rates, options, and do not disclose information vital to customers well being. Stay away at all costs.! You are much safer with BoA, Chase, 5/3!
This is probably the worst bank ever. I have had many accounts there over the years. Mortgage - took forever to close the account and provide a closed letter. Signature loan - again took forver to provide a closed account letter and then sent the letter recently for another account closing. Branch is incompetent and do not follow up with requests made. Right now i have a loan that cannot go to underwriting because i am waiting for a closed letter for a small overdraft account.
Called the branch because they were supposed to fax me the letter the moment the account closed. Account was closed last week and they "forgot" to stay on top of this. It will take another day to get the letter faxed to the branch (because of course their back office won't fax the letter to me directly) and then i have to count on the branch actually faxing like they promised. As soon as this is complete; i will take my business elsewhere.