MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Extremely uncooperative and rude in dealing with a consumer with excellent credit who desires to refinance current mortgage at a significantly lower rate. They bought out my national city mortgage and are the worst bank institution i've encountered in over 35 years dealing with banks.
I have always considered eventually opening a PNC account because my boyfriend has an account with them and we are now living together. I went to this branch this past weekend to help him deposit his coins into his account for him because they have been sitting around the house and PNC has a coin counter free of charge for their customers. The money was going straight into his account I had his account number and the woman working made me feel like a criminal. She said because I was not a PNC customer I could not deposit his money in his account which is ridiculous. She was incredibility rude and made me feel horrible when I was just trying to help someone out. I now have no intentions of ever opening an account with this bank especially the Plainsboro NJ branch.
I noticed my account balance kept getting lower w/o having made withdrawls! I tried to log on to my " online bullshit" account but didnt recognize my name! Tried to call customer service and waited on hold w/o having heard from a human for one hour! I AM WITHDRAWING ALL MY FUNDS AND THEY CAN FUCK OFF!2