Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

1,009
Branch Locations

Citibank Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Rates
Chase
Add
Bank Reviews
Bank of America
Add
Compare Banks

Citibank Customer Review

Post a review
Fudukhich's Profile Image

1 out of 5 marks

Reviewed by Fudukhich

Oct 26th 2012

Horrible

I opened the citigold checking with 40000 thankyou points promotion. It has been more than 8 months & I haven't my points even after satisfying all requirement.

Calling customer services always tell to wait for next statement. As per advertisement, the points should be added within 90 days after meeting their requirements for 2 billing cycles.

This bank sucks! Beware of their banking scams. Most of the time after 10PM, the website is down for 4-6 hours.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Citibank Reviews

DeanGregory's Profile Image

Reviewed by DeanGregory

Sep 17th 2014

1 out of 5 marks

Dismal Service

After 2 months of unresponsiveness, misdirection, and lack of follow-through about Citi sending my rollover CD to another company, I have come to the conclusion that Citi deserves a public ass-whacking.

Is this review helpful? ▲ Yes 1 ▼ No 0

heggy1's Profile Image

Reviewed by heggy1

Sep 15th 2014

1 out of 5 marks

Citi Bank Is Horrible Closing Branches In Texas

I have been a member with Citi Bank for over 20 years and have never had a complaint . But now yes I do because of the closings of so many branches in Texas . It seem that the banks that have stayed open all in cities with populations greater that 200,000 . I had a branch were i live pop . 100,000 plus , closed . another 95 miles away pop 150,000 and 4 branches closed . They moved my account 125 miles away and all the smaller town branches closed, who is going to serve them .

all is ok but when I have a check more than $1,000 I cant deposit online

unless I go to the bank 125 miles away . they say you can deposit in atm no atms around that accept deposits or you can mail the deposit in, what if I need the money (three days by US Mail) then the hold another three day for the checks to clear . boy is the service, who need a bank like this . I am hearing all citi banks are to be closing in

texas . I guess they don't want texas money

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews