MyBankTracker rated Citibank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I opened the citigold checking with 40000 thankyou points promotion. It has been more than 8 months & I haven't my points even after satisfying all requirement.
Calling customer services always tell to wait for next statement. As per advertisement, the points should be added within 90 days after meeting their requirements for 2 billing cycles.
This bank sucks! Beware of their banking scams. Most of the time after 10PM, the website is down for 4-6 hours.
how long i have to wait my release inheritance funds?
My debit card information was stolen and a multiple fraudulent charges occurred. The charges were initially credited and then one charge was debited again. Citi said the charge was proven valid. I went into multiple branches to get additional information and faxed a dispute, each time I was disregarded and told to fax again. I called and the representative told me to get a lawyer. The issue has been going on for 6 months. PayPal was the vendor used for the charge and they didn't respond until I filed a BBB complaint. CitiBank has no customer service reps with any kind of creative thought process. I've never met a group of people that have only job, to serve customers, be so clueless and unhelpful in my life.