Citibank

 
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On average consumers have rated Citibank:

Based on 14 reviews

 

(2.8 out of 5 stars)

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About the bank

Citi is today’s pre-eminent financial services company, with some 200 million customer accounts in more than 100 countries. Citibank checking, savings, and money market accounts come with a Citibank® Banking Card, which is your key to accessing your accounts online, at ATMs, by phone, or at branches.

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Average Customer Reviews

 
14 customer reviews (2.8 out of 5 stars)

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Reviewed by Karen Fan

Aug 25th 2008

 

(4 out of 5 stars)

Everything counts!

I signed up for the Citibank Everything Counts account while I was student. It was a great plan! Gave me free checks at no cost to me and I can still order free checks, even post-graduation. ATMs are worldwide; I was able to access my account in China. Money transfers are easy, online and at the ATM. Highly recommended service.

3 of 3 people found the following review helpful

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Reviewed by Kyeja Shin

Aug 20th 2008

 

(2.5 out of 5 stars)

Just ok.

They don't really offer great rates. I don't even keep much money in this account anymore.

2 of 2 people found the following review helpful

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Reviewed by Facebook User

Nov 28th 2009

 

(1.2 out of 5 stars)

thrown under the bus

Let's see. Citibank makes CC offers. I accept the terms and am a loyal customer for 6 years and some. THEN I get a form letter that they are jacking up my interest rates from 5.9 to 29.99%. Sucking out the blood in this economy for $5000. Second account goes form 10.99% to 29.99%. Really? Here's the option: Pay or close the account.

Good customers (your so called "deadbeat") customers will continue to pay and you will continue to make money. But when we're gone, we're gone.

Anybody understand marketing and customer service? Oh wait, it's all about finance.

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