I have constant problems with my savings and checking. If you review how I was manipulated to pay over $400. because my consult failed to have me sign papers to transfer monthly payments. at Community Credit. Since then, I have had ongoing problems. You have so few places to use ATM, etc. I see your ratings are poor; I know why for me. I hate going thru this hassle again,, but I have to go back to Community First,.I would like to keep Kelly W. as my consultant, despite his poor history with me. For some reason, I trust him.
Beyond aggravated that they are able to hold your check once you deposit it. Once deposited they should not be able to hold your check on top of giving you overdraft fees when the money is in your account. I was hit with 4 overdraft fees then was told she could only give 1 back to me. So basically it's an easy way for them to take $105.00 of my hard earned money then apologize for not giving it back to me when money was in my account. Nonsense. I will not recommend this bank to anyone.
I have banked with Associated Bank for over 13 years, it started out as a decent to great experience. Over the last 6 years it has been a real battle with them, they push the limits trying to get every cent they can, items like posting your deposits last during the day so they can try and get overdrafts, even when they were sued for this it still continues to this day. Their fee's for ATM are really high, and even charge you to use someone else's ATM.
Three weeks ago I decided to trade in my truck I had for 8 years since I had it financed with Associated they still had name as a lien holder, when I went to the bank to get a lien release (truck has been paid for over 5 years) they stated I would need to submit a request and it would take 5 days to process than mailing time, 10-15 days. They wouldn't even print one out while I was standing there. It did in fact take 14 days to arrive at my house, thank god the dealer was kind enough to still sell me a new truck and take the old one. You have to request a lien release they don't just send one once your loan is paid.
The branch I am near was sold and they gave my checking and savings account to the bank they sold it to, even said they did us a favor so we didn't have to set one up with them, than closed our Checking/Savings with Associated, but kept our Credit Card and Home Equity loan so we have to pay them via check monthly. The new bank only has three branches, all little towns that you will hardly ever visit so now we are stuck with 1 ATM and a small bank. My personal checks I had made are going to collect dust now. All auto pays, Pay Pal, Netflix, Amazon all need to be updated, but wait, it's Christmas season and I don't have any checks or check card to use. so no purchases for me since my Direct Deposit is not going to work for 2 pay periods to the new bank and I have to wait for snail mail to deliver.
So with all this fun, I have now signed up with a Credit Union.
Could they be any more apologetic? "We're sorry for releasing your credit card information to hackers." "We're sorry for hosting an online platform that we update every other day to you can never log in." "We're sorry for spending millions in collected service fees to update the carpeting in our fancy offices." Pathetic. Stop being sorry and do the right thing.